Broadlink Network and Communication Limited

Technical Support Representative

Broadlink Network and Communication Limited

Technical Support Representative

Broadlink Network and Communication Limited

Technical Support Representative

Broadlink Network and Communication Limited

Lalitpur

This job is expired 7 years, 5 months ago

Views: 1639

Technical Support Representative

Basic Job Information

Job Category : IT & Telecommunication
Job Level : entry
No. of Vacancy/s : [ 5 ]
Job Location : Lalitpur
Offered Salary : None
Apply Before(Deadline) : Nov. 11, 2016 00:00 (7 years, 5 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Other Specification
  • Ability to coordinate with efforts of a large team
  • Demonstrated effectiveness in holding conversations with customers, customer evangelism, and customer-focused product development and outreach
  • Ability to multitask and work under pressure

Job Description

  • Handling, resolving customer complains including creating, managing and solving Trouble Tickets
  • Configuration and installation equipments at the clients’ premises
  • Providing customer support and resolution (phone, onsite and field) to problems arising from technical issues
  • Diagnosing and resolving technical hardware and software issues
  • Providing training to customers regarding usage of services
  • Providing on-site support to clients with technical issues
  • To do any other duties assigned by your supervisor(s)

This job has expired.

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