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Deadline: Jul 07, 2026
Software Companies
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Full Time
|Job Description
Roles and responsibilities of this job
Department: Support
Reports To: Technical Support Executive
Role Overview
As a Technical Support Representative, you will be the first point of contact for clients, helping them successfully onboard, learn, and use the Veda platform. You will provide training, assist with troubleshooting, and ensure clients receive timely support. This role is ideal for someone with strong communication skills, a customer-focused mindset, and a willingness to learn technical systems.
Key Responsibilities
Product Training & Onboarding
Client Support & Troubleshooting
Documentation & Data Management
Team Collaboration
Job Specification
Required qualifications for this job
Other Specification
Education
Experience
Skills & Competencies
Additional Requirements
Skills Required
Required skills for this job
Salary
Offered financial and non-financial compensation for this job
Applying Procedure
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Apply Before: Jul 07, 2026
About the organization
Veda School and College Management System is a Nepal-based education management software (ERP system) designed to help schools and colleges digitize and manage their daily operations. It is widely used by educational institutions to streamline administration, communication, and academic processes.
Our Mission
To ensure education makes the best use of evolving technology.
Our Vision
We envision a future where technology has eliminated barriers to education and opened up new frontiers for exploration, creativity, and innovation.
Join Veda
We are always on the lookout for talented individuals to join our growing team.
