First Pay Technology

Technical Support

First Pay Technology

Technical Support

First Pay Technology is a company that specializes in helping organizations with financial technology solutions. 

We provide solutions such comprehensive mobile and online payment solutions and gateway facilitating services. We facilitate in online transaction settlement service to merchants and their banks to be able to accept/acquire payments from third party payment sources. 

We provide technology and solutions for acquiring payment from 3rd party wallets, smart wallets solutions, merchant management solutions and host of other solutions.

Technical Support

Views: 2001 | This job is expired 2 years, 8 months ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Hattisar, Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Aug. 23, 2021 23:55 (2 years, 8 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Professional Skill Required : Communication Multitasking Time Management Interpersonal Skills
Other Specification
  • Bachelor's Degree in Computer Science and Information Technology from recognized Educational Institution
  • Ability to work well in a fast-paced environment
  • Awareness of basic networking concepts and technologies
  • Ability to meet a set of defined account agent productivity measurement
  • Willingness to work in shifts as needed
  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • needed
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as Up-to-date technical knowledge by attending educational workshops, reviewing publications

Job Description

To troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications.

Responsibilities:

  • Identifying hardware and software solutions
  • Troubleshooting technical issues
  • Diagnosing and repairing faults
  • Resolving network issues
  • Installing and configuring hardware and software
  • Speaking to customers to quickly get to the root of their problem
  • Providing timely and accurate customer feedback
  • Talking customers through a series of actions to resolve a problem
  • Following up with clients to ensure the problem is resolved
  • Replacing or repairing the necessary parts
  • Supporting the roll-out of new applications
  • Providing support in the form of procedural documentation
  • Managing multiple cases at one time
  • Testing and evaluating new technologies
  • Conducting electrical safety checks on equipment


This job has expired.

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