Plus Multisystem Pvt. Ltd. is an established company specialized in Information and Communication Technology (ICT) since 1994 AD. At Plus Multisystem Pvt. Ltd., we believe in the potential of ICT as both a secure and rewarding experience as well as a potent tool for nation development.

Today, Plus Multisystem has grown from a small business to a strong and stable organization with professional staff and strong customer base. Backed up by qualified engineers and ICT professionals, PLUS MULTISYSTEM has been catering its services to more than one thousand individuals and clientele organizations. Our success as an excellent service provider is exemplified by our satisfied clients.

Plus Multisystem Pvt. Ltd. is currently hiring qualified candidate for Technical Officer (Technical Support – Computer Hardware / Network) position.

Plus Multisystem Pvt. Ltd. is an established company specialized in Information and Communication Technology (ICT) since 1994 AD. At Plus Multisystem Pvt. Ltd., we believe in the potential of ICT as both a secure and rewarding experience as well as a potent tool for nation development.

Today, Plus Multisystem has grown from a small business to a strong and stable organization with professional staff …

Technical Assistant (Computer Hardware & Customer Support)

Views: 2627 | This job is expired 10 years, 9 months ago

Basic Job Information

Job Category	:	IT & Telecommunication
Job Level	:	mid
No. of Vacancy/s	:	[ 2 ]
Job Location	:	Kathmandu
Offered Salary	:	None
Apply Before(Deadline)	:	Aug. 05, 2013 00:00 (10 years, 9 months ago)

Job Specification

Experience Required

:

Not Required

Other Specification

Minimum 3 years working experience on computer hardware maintenance and Network setup/trouble shooting.
Customer convincing power and good communication skill is must.
Should have smart personality.

Job Description

Gather information, understand the scope of computer problems and develop an action plan to solve the crisis. Must carefully listen to clients, convince them logically and provide professional advices by internalizing concept of “CLIENT FIRST”.
Perform analysis, testing and installing of computers and large hardware systems, connects PCs in a network and sets up peripheral equipment, hardware components and allied devices.
Checks performance-related issues and network support problems, responds to complains and queries, provides technical advice and solves technical problems by phone or in person as raised by technical support staff. Keep record of maintenance work and repairs.
Analyzes network performance issues and breakdowns of systems and peripheral equipment, and draws up preventive maintenance checklists in conjunction with other members of the IT team.
Maintain good rapport within the team mates and other staff members.
Report genuinely the previous day work detail to Technical Manager on daily basis.
Daily visit to clientele organizations as per schedule given by Technical Manager and rectify/solve the Computer & Network problems promptly and professionally without leaving any space for comments.

This job has expired.

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Technical Assistant (Computer Hardware & Customer Support)

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