Vianet Communications is one of the leading providers of high-speed Internet connectivity and communications solutions for business and individuals in the greater Kathmandu Valley. Established in 1999, Vianet Communications has always remained in the forefront providing reliable and affordable Broadband Internet Services.

In 2011 Vianet Communications pioneered in introducing Fiber Optics Internet or commonly known as FTTH internet service and has been successful in connecting the most number of homes and offices with FTTH in the region

We are solely focused on FTTH services and our engineers constantly strive to bring the best product and service package according to our customer needs

Vianet Communications aims to be the service provider that makes future Broadband dream a reality today.

In 2011 Vianet Communications pioneered in introducing Fiber Optics Internet or commonly known as FTTH internet service and has been successful in …

Techincal Support Executive

Views: 3167 | This job is expired 7 years ago

Basic Job Information

Job Category	:	IT & Telecommunication > IT System Management
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 10 ]
Employment Type	:	Full Time
Job Location	:	Jawalakhel Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Mar. 25, 2018 23:55 (7 years ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year

Other Specification

Demonstrate high level of Technical Knowledge.
Excellent communication and interpersonal skill.
Should have pleasing personality with proper phone etiquette.
Should compulsorily possess own vehicle with valid license.
Willing to work during off hours

Job Description

Handle Customer Support by documenting, diagnosing and resolving issues
Interact with the customer to provide and process information in response to inquiries, concerns and request about services
Follow up and make scheduled callbacks to the customer when necessary
Analyze and evaluate support issues and patterns for escalation

TO APPLY:

Interested candidates are requested to submit their updated resume to [email protected]

OR,

This job has expired.

Similar Jobs