Swayam Gyan Adhyan Sanstha (Rangjung Yeshe Institute [RYI]) is an institution of higher learning in Boudhanath for those wishing to deepen their understanding of Buddhist philosophy and practice. RYI has been conducting seminars and study programs for more than 25 years. Since 2001, the Institute has worked in close partnership with Kathmandu University to manage the Kathmandu University Centre for Buddhist Studies at RYI which offers undergraduate and post-graduate degree courses in Buddhist Studies and related topics.

Student Service Manager

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Position: Student Services Manager
Duration: 1 year (with possibility of extension)
Duty Station: Boudhanath, Kathmandu
Reports to: Language Studies Department Head

Position Description:

The Student Services Manager is responsible for RYI’s Student Services. Student Services provides students with information, guidance, and support needed to ensure that their time spent studying at RYI (and in Nepal) is rewarding and successful at both academic and personal levels. Broadly speaking, Student Services works to ensure that students have the wellbeing necessary for academic success and life in Nepal.

The main areas of responsibility entails:

Orientation Programs and In-Semester Social Events
Student Counseling, Conflict Resolution, and Referral Services
Student Information
Student Advisor Program
Student Society
Policies
Visas
Line Manager of the Student Services Officer
Member of the Student Services team
Any other task as reasonably requested by the organization

Essentials Qualities and Skills:

Compassion
Patience
Collaboration
Accountability
Punctuality
Discretion and ability to keep confidence
Maturity and sound judgement
Diligence
Flexibility
Diplomacy and cultural awareness
Good time management skills
Ability to work independently
Excellent planning and organization skills
Excellent communication and Interpersonal skills
Excellent spoken and written English
Computer skills
Desired: Nepali and/or Tibetan language skills

Qualifications and Experience:

Required:

Educated to degree level
Qualifications in Student Support or related fields such as Education, Counselling, Social Work, etc.
Experience working with adults and students
Experience delivering high quality customer service, with strong understanding of how to respond to differing needs
Familiar with Nepal
Experience working with people from diverse backgrounds
Experience in developing and giving presentations to a large audience.
Must obtain Nepali PAN ID

Desirable:

Work experience in an educational institution
First Aid Training/Certificate
Familiar with Rangjung Yeshe Institute, Ka-Nying Shedrub Ling monastery & Boudha

Note: Only shortlisted candidates will be contacted.