• Work on clear and impactful projects to improve internal operations & partners' experience
• Track project progress, including identity, report, and resolve risks to launch initiatives on time and smoothly
• Work collaboratively with our international teams to identify skill gaps, develop training plans, and execute such intents to enhance the departments' knowledge, skill, and abilities
• Actively coordinate with the regional team to devise and execute impactful projects and exchange learnings
• Capable of maintaining & improving customer/seller experience enhancement, SOP compliance, and process optimization as the primary KPIs
• Coordinate and follow up with functional teams to ensure the timely delivery of the projects within the scope and budget. Projects might include market setup for e-commerce services, gap analysis on existing service offering processes, expansion of the offline network, and introduction of the new customer/seller experiences enhancement system
•  Proficient in identifying the bottlenecks in interdepartmental processes. Able to improve/streamline those processes with effective and efficient solutions and report and escalate issues/problems to management as needed
• Track project progress, including identity, report, and resolve risks to launch initiatives on time and smoothly
• Work collaboratively with our international teams to identify skill gaps, develop training plans, and execute such intents to enhance the departments' knowledge, skill, and abilities
• Actively coordinate with the regional team to devise and execute impactful projects and exchange learnings

Qualification (Education/Experience)

• Minimum Bachelor’s Degree with minimum 2 years’ experience in learning and development and preferably in operations/logistics/supply chain/e-commerce/project management 
• Proactive and able to work both independently and within a team 
• Proven negotiation skills, influencing abilities, and strong numerical and analytical ability 
• Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions 
• Demonstrated ability to excel in fast-paced, changing, and ambiguous environments and work under high pressure
• Working knowledge in Excel and MS Office package 
• Ability to mentor, coach, and act as a knowledge resource to other employees • Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines
• Competencies Required: Technical；Decision Making/Judgement；Communication；Initiative；Analytical skills；Team Player

 Benefits:

• An international working environment with a unique opportunity to learn from industry leaders
• Work closely with country and group level management to build e-commerce in Nepal
• Hands-on experience in leading a team and growing a business
• Five days working week (Monday to Friday)
• Benefit Package: Social security fund, fuel expenses, employee discount voucher, mobile top ups and data pack, accidental insurance, medical insurance, full annual health check-up