Department/Group: Technical Support

Line Manager: Support Team Leader

Location: Kathmandu, Nepal

Travel Required: NIL

Level/Salary Range: As per the Company’s Policy

Position Type: Full Time

Role and Responsibilities:

Your role will vary depending on project requirements. You may join a project at the initial implementation stages to assess potential risks, or be brought on to a project mid-way through when testing becomes a key requirement.

Your work activities include:

• Meeting with system users to understand the scope of projects
  
• Working with software developers and project support teams
  
• Identifying business requirements
  
• Project planning
  
• Monitoring applications and software systems
  
• Stress testing
  
• Performance testing
  
• Functional testing
  
• Scalability testing
  
• Writing and executing test scripts
  
• Running manual and automated tests
  
• Testing in different environments including web and mobile
  
• Writing bug reports
  
• Resource planning
  
• Reviewing documentation
  
• Working towards departmental and project deadlines
  
• Quality assurance
  
• Providing objective feedback to software development project teams
  
• Problem-solving
  
• Designing tests to mitigate risk
  
• Presenting findings to software development and business user teams
  
• Travelling to different project sites
  
• Working on multiple projects at one time
  
• Document analysis
  
• Liaising with project teams in other parts of the world
  
• Communicating findings to technical and non-technical colleagues.
  
• Documentation of all work
  

Skills, Interests & Qualities:

• Strong verbal and written communication skills with the ability to liaise with a variety of stakeholders
  
• Problem-solving skills
  
• Attention to details
  
• Good planning skills
  
• Competent technical skills
  
• Ability to work under pressure
  
• Ability to work in a team and individually
  
• Organisational skills with the capability of working towards tight deadlines
  
• A passion for technology.
  
• Available to work over time
  

Qualifications:

• B.E in Computer Science, BE in Information Technology, Bachelors in CSIT
  

Work experience:

• Two years above