MiDas Technologies

Software Companies

Software Implementation Officer

Views: 1062|Published on: Jun 16, 2022

IT & Telecommunication

+1 more

Mid Level

Full Time

Vacancy: 1

Panipokhari, Maharajung, Kathmandu|

Experience: More than or equal to 1 year|

Not Disclosed

Job Description

Roles and responsibilities of this job

Position Summary
The Software implementation Officer represents Midas, interfacing directly with customers to understand their needs; implementation of developed technology products for end users, follow procedures to set-up the product, and also train them on how to operate it.

Roles and Responsibilities

Deploy the software following SOP for software implementation
Provide immediate support to the clients which includes installing and configuring software and computer systems along with addressing their issues and requirements
Gather requirements and document them and disseminate to the immediate supervisor
Troubleshoot and resolve issues regarding software and hardware
Guide the system users in using the system and provide training if necessary
Test, evaluate the system functionality based on client’s requirements and report if any bugs in the software
Visit client on regular basis and get regular feedbacks from the client and implement the necessary changes and provide updates to the client about new developments
Communicating with clients on regular basis
Act as first line of technical support during implementation cycle
Provide regular updates to the immediate supervisor about the implementation status and clients expectations
Prepare reports on the daily work log and client status and report to immediate supervisor i.e implementation in charge. Every hospital have their respective in charge

Note: The above list is not an exhaustive list of duties. This position will be expected to perform different tasks as necessitated by their changing role within the Company and the overall business objectives of the Company.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 1 year

Other Specification

Education And Experience:

A bachelor’s degree in Computer Science or a related field is preferred
Minimum 1 years of management experience, planning, tracking and managing projects that successfully met timelines and budgets

Competencies and Soft skills:

Strong communication, both written and verbal, including familiarity with complex or multi-line phone systems
Great active listening skills
Exceptional interpersonal and rapport building skills
A patient and empathetic attitude
Strong time management and organizational skills
Adaptability and flexibility
Comfortable working in fast-paced environments
Computer literacy

Remarks:

Need to travel out of valley for work, work relating field visit
Must have driving license and two wheeler vehicle

Skills Required

Required skills for this job

Management

Communication

Interpersonal Skills

Organizational

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: Jun 23, 2022

About the organization

MiDas Technologies

Software Companies

IME Complex, Panipokhari, Kathmandu, Nepal

Midas Technologies is a leading healthcare information system solution provider in Nepal. It is backed by 20 years of experienced team members, many of whom are expert domain consultants and accomplished professionals with extensive work experience in healthcare ERP system solutions.

With a workforce from diverse backgrounds and cultures, we focus to evolve into an integrated healthcare system solution provider with an aim to create health ecosystem by connecting patients, doctors, pharmacies, diagnostics, clinics, public health centers, and hospitals.

Visit us at: http://www.midastechnologies.com.np/site/