This person will manage local 24x7x365 rotational SRE team and help with the execution of our vision and timely goals as directed by SRE Manager and Production Engineering Sr. Management. This person will closely collaborate with SRE Manager for day to day operations, reviews, reporting, etc. This person will be technical escalation point and mentor for local 24x7x365 rotational SRE team

What we’re looking for: 

• 5+ years of working experience  in monitoring, scripting, system engineering and troubleshooting.
• Solid grasp of Windows & Linux systems including networking concepts.
• Experience with monitoring tools such as CloudWatch, Site24x7, VictorOps, Sentry, ELK Stack, Prometheus, Grafana, New Relic, Pingdom,  TICK stack , etc. 
• Experience with Amazon AWS (EC2, S3, CloudFront, Route53, RDS, autoscaling, etc) and other cloud platforms
• Knowledge in Agile development environment
• Strong Presentation and communication skills (English required)
• Strong collaboration skills
• Excellent troubleshooting and analytical skills
• Strong sense of urgency and ownership over critical problem areas.
• Experience with managing 24x7 rotational team
• Excellent time management and organizational skills with an aptitude towards creative problem solving.

You will have an opportunity to:

• PARTICIPATE in a 24x7 rotation for production issue handling and escalation
• PERFORM technical root causes analysis and outlines corrective action for given problems
• PARTNER with engineering & product teams to provide high available and reliable systems, while build best practices and standards.
• WORK with the broader team to maintain high performance, flexible and highly scalable web, and mobile based applications 
• PROVIDE reliable solutions to a variety of problems using sound problem solving techniques 
• MAINTAIN the business continuity by driving opportunity of making systems highly resilient. 
• ACHIEVE engineering excellence by implementing standard practices and standards