HLE Nepal

Sales Support Specialist (Morning Shifters)

HLE Nepal

Sales Support Specialist (Morning Shifters)

Home Loan Experts is the top specialist mortgage company in Australia with rapidly growing offices in Sydney and Kathmandu. Having settled over $5 billion home loans, we are the leading financial service provider in Australia. 

We exist to get tough loans approved; that's why our customer service is the best!

HLE Nepal Pvt. Ltd is an extension of Home Loan Experts. Our office in Kathmandu has 400 happy and energetic team working to provide the best customer service and our team of brilliant tech team focuses on building world-class fintech products. 

We believe in employee growth and offer amazing career advancement opportunities for our employees. 

If you want to be part of this please visit our website https://hlenepal.com.np/

**We regret that only shortlisted candidates will be contacted.**

Home Loan Experts is the top specialist mortgage company in Australia with rapidly growing offices in Sydney and Kathmandu. Having settled over $5 billion home loans, we are the leading financial service provider in Australia. 

We exist to get tough loans approved; that's why our customer service is the best!

HLE Nepal Pvt. Ltd is an extension of Home Loan Experts. Our office in …

Sales Support Specialist (Morning Shifters)

Views: 1081 | This job is expired 1 week, 3 days ago

Basic Job Information

Job Category : Sales / Public Relations
Job Level : Entry Level
No. of Vacancy/s : [ 5 ]
Employment Type : Full Time
Job Location : Jawalakhel, Patan
Offered Salary : NRs. 35,000.00 Monthly
Apply Before(Deadline) : Jan. 18, 2022 23:55 (1 week, 3 days ago)

Job Specification

Education Level : Bachelor
Experience Required : Less than or equals to 1 year
Professional Skill Required : Communication Administration Customer Service Accuracy Organizational Customer Relationship Management
Other Specification
  • Freshers are encouraged to apply
  • A bachelor's or associate's degree in marketing, business, or a related field may be advantageous.
  • Strong analytical, organizational, and time management skills.
  • Excellent team working, motivational, interpersonal, communication, and customer service skills.
  • The ability to multitask and quickly switch your focus.
  • Computer literacy, IT skills, and typing skills.
  • An understanding of sales principles and customer service practices.

Job Description

Buying a house is a big dream for many individuals. How would you feel if you can help thousands of people to achieve this dream and get paid for it? 

If this idea excites you then here is a perfect opportunity for you. We have an exciting new role as a Sales Support Specialist 

Who are you?

As a Sales Support Specialist, you will be assisting the Broker , Credit Analyst and Sales Manager for new client acquisition and improve our response rate for web based and phone based inquiries.

Some of the tasks that you’ll be performing are:

1.Qualifying clients

  • Qualifying clients at the beginning of the call to understand if HLE is the right fit for prospects’ financial needs.
  • Following up on the application form and documents from the customers.

2.Call

  • Handling Outbound and  Inbound customer calls 
  • Calling past leads to generate more business

3.Data Entry

  • Updating the system with the information at all stages of the sales process so that all the stakeholders are aware of the changes
  • Complete the short application form over the phone with the clients with all the important information related to the loan

Apply if you have:

  • English Communication skills: As an SSS, the biggest and most important thing is Confidence while speaking English as you need to be both persuasive and comforting to the client at the same time,  while making outbound calls. 
  • 2E (Empathy & Enthusiasm): We deal with a lot of clients who are going through a lot of problems so you must be empathetic. You need to be enthusiastic in a way that makes the client feel that you are more excited than them about their purchase of the house.
  • Multitask management: The SSS has to be a team player and proactive in sharing information, and need to be able to multitask ( talking on the phone, writing notes, and doing calculations at the same time)
  • Information Retention: Typing speed should be fast as there is a lot of information that you don’t want to miss out. Writing notes of everything helps as most of the time we tend to forget information.
  • Google suite Expert: Good knowledge of google sheets will help you organize your task efficiently.
  • Should be able to adapt to the sales team culture as we have a lot of extracurricular activities :)
  • We always seek someone who can implement feedback instantly. 

Why should you work with us:

  • Exclusive leaves and bonuses
  • Social Security Fund (SSF).Internet Allowances.
  • Flexible working hours.
  • Festival, Profit, and Book Read Bonus.
  • Customer Referral Bonus.
  • Team Building Activities. 
  • Accident and Medical Insurance Coverage.  
  • Continuous Learning and Development opportunities
  • Allowances Rs 500 per shift  (applicable only for night & evening shift)

Work Hours: Morning 6am - 2pm 

Please check the details below and click on our Website link to APPLY!


Applying Procedure
None

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