Bravo Home Appliances Company
Manufacturing / Engineering

Bravo Home Appliances Company is an electronics product importer selling its international standard electronics and home appliances in unique selling approach where all its stakeholders, Customers Wins, Marketing officer Wins and Business Wins. Bravo Digital world is an electronics product importer selling its international standard electronics and home appliances in unique selling approach where all its stakeholders, Customers Wins, Marketing officer Wins and Business Wins. Bravo Digital world is an electronics product importer selling its international standard electronics and home appliances in unique selling approach where all its stakeholders, Customers Wins, Marketing officer Wins and Business Wins.

Client Relation Officer

Views: 145 | Apply Before: 1 week, 6 days from now

Basic Job Information

Job Category	:	Sales / Public Relations > Client servicing
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Dillibazar, Kalikasthan, opposite Silver City Apartment
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Sep. 08, 2025 23:55 (1 week, 6 days from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 3 years
Age	:	More than 30 years
Professional Skill Required	:	Negotiation Sales Planning Customer Service Relationship-Building Skills Presentation

Other Specification

Education: Bachelor’s degree
Experience: Minimum 3+ years of proven experience in client relations, customer service, or a similar role.
Age: Above 30 years.

Skills:

Excellent verbal & written communication.
Active listening and empathy.
Strong problem-solving and conflict-resolution abilities.
Patience, emotional intelligence, and a customer-centric mindset.
Task management & team coordination.
Basic computer proficiency (MS Office, Email, CRM tools).

Job Description

We are looking for proactive and empathetic Client Relation Officer to strengthen customer engagement, provide product counseling, and maintain strong client relationships. The ideal candidate should possess excellent communication skills, emotional intelligence, and the ability to resolve issues effectively while ensuring a positive customer experience.

Key Responsibilities

Provide product counseling to clients, helping them make informed decisions.
Maintain and strengthen relationships with existing and potential customers.
Handle customer queries, complaints, and concerns with patience and professionalism.
Coordinate with internal teams (sales, marketing, operations) to ensure smooth customer service delivery.
Apply active listening, empathy, and conflict resolution skills to address client issues effectively.
Manage client accounts using CRM tools, email, and MS Office.
Monitor customer satisfaction levels and suggest improvements.
Support the sales team in customer retention and loyalty-building strategies.