About the job

Sky Broadband provides highly affordable high-speed internet along with a Digital TV Service that provides a wide selection of channels. All popular social sites like Facebook and Youtube are locally hosted so as to provide a fast and lag-free streaming experience. Sky Broadband hosts young and experienced technical experts working round-the-clock to provide the best customer service.

Responsibilities

• Provide administrative support to the sales team, including managing schedules, coordinating meetings, and preparing sales-related documents such as proposals, contracts, and presentations.
• Assist with customer inquiries via phone, email, or in-person, providing product information, pricing, and availability, and directing customers to the appropriate sales representative as needed.
• Process sales orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
• Maintain and update customer databases and CRM systems with accurate and current information.
• Assist in the preparation and execution of sales campaigns, promotions, and events to generate leads and drive sales growth.
• Collaborate with the marketing department to ensure alignment of sales efforts with marketing initiatives and strategies.
• Conduct market research and competitor analysis to identify potential opportunities and market trends.
• Follow up with customers to gather feedback, address concerns, and ensure customer satisfaction post-sale.
• Monitor inventory levels and coordinate with the operations team to replenish stock as needed.
• Assist with sales reporting and performance tracking, compiling data and generating reports for analysis.