Report to:  General Manager    

Working Hour: 48hrs per week

Fringe Benefit: As per AMA policy

Position Description:
The Retail Manager efficiently manages all aspects of the retail section including: Commissary stores at Phora Durbar and Chancery, Warehouse and supply chain and the souvenir store. This includes the effective financial management, costings and mark up,  cash control as well as merchandising of goods, promotions and offer, minimizing of wastage and expiry and ensuring supply management through appropriate sales and stock monitoring and planning processes other duties as requested by the management.

Duties & Responsibilities:

1. Manage the financial performance of the Retail operations within AMA

• Maintain a daily sales sheet
• Costing landed price of goods purchased, consume in various products, analysis and consult with Finance Manager about cost variances on the basis of time interval

2. Supply chain management

• Select suppliers based on value for money and ability to maintain continuous supply chain
• Monitor local and international purchase to ensure sourcing strategy is continuously updated
• Manage stock levels to ensure continuous supply of good to AMA operations including Commissary, Souvenir shops and F&B units
• Maintaining Minimum Level and Re-order Level on the basis of stock and sales monitoring
• Handle inventories; work on product requisition and order goods by making Purchase Order 
• To verify and check all goods costing as against actual incurred. As and when goods are received
• Ensure that all AMA departments’ orders are issued as per request: Food and beverage, chancery cafeteria, kitchen supplies, office supplies, paper goods etc.
• Provide related document of the shipment to logistic department in US Embassy and prepare exemption certificate to receive shipment
• Prepare order list of all the suppliers’ local and overseas suppliers as per requirements
• Forward all the invoice and documents to accountant for the payment
• Prepare all documents for receiving shipment
• Coordinate with embassy for the shipment
• Ensure that the FIFO basis used to issue items
• Receives all supplier deliveries, compares with order and checks for quantity, quality and damages
• Purchase online stamp as needed

3. Manage store & warehouse operations

• Ensure product is merchandised well within the store
• Innovate promotions to increase store sales
• Mark down slow moving / expiring items to maximize sales and minimize write off
• Making sure that all receive payments are deposited at Account Department
• Prepare and file issue slips for items issued to various members and US Agencies
• Carry out monthly inventory counts
• Update member list and email ID’s for access approval and promotional offers
• Responsible for monitoring and supervising the shelf stocking by the cashiers, check to see if all items are clearly priced
• Record daily damage from the store. Items damaged should request approval from General Manager
• Logs and documents all damages/losses on Daily Damage/Loss Report
• Arrange case lots in the warehouse when shipments arrive. See that the warehouse and store is kept clean and in order
• Conduct regular monthly physical verification of stocks and support finance and audit with the annual stock take process

4. General

• Work as a backup front cashier when needed
• Other duties as directed by the General Manager
• Skills and Experience
• Bachelor’s degree level qualification with 5-8 years of work experience in a relevant field
• Highly Competent in Microsoft Office applications, Tally ERP systems
• Demonstrable experience in Supply Chain & Logistics management
• Experience in customer services to International clients, preferably with experience of working overseas
• Commercial awareness & understanding of financial management and compliance processes and preferably experience of managing a business unit
• Experience of staff management, team leadership and human resource processes
• Fluency in written and vocal English language

Skills and Experience:

• Bachelor’s degree level qualification with 5-8 years of work experience in a relevant field
• Highly Competent in Microsoft Office applications, Tally ERP systems
• Demonstrable experience in Supply Chain & Logistics management
• Experience in customer services to International clients, preferably with experience of working overseas
• Commercial awareness & understanding of financial management and compliance processes and preferably experience of managing a business unit
• Experience of staff management, team leadership and human resource processes
• Fluency in written and vocal English language

Values and Characteristics:
The successful candidate will be responsible for the Supply Chain and retail operations for the American Mission Association. As such they will be required to be:

• Self-Starting and demonstrate initiative
• Strong analytical and problem solving skills
• Good time management & delegation skills
• Motivated and energetic person with strong communication and social skills
• Innovative and creative thinker, open to new ideas and driving change & excellence

Apply to us for the next adventure in your career. 

TO APPLY:

Please send a copy of your CV to [email protected] and a cover letter stating why you feel you are appropriate for the role. 

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