About the job

Join our team where passion meets professionalism. Freedom Adventures, a pioneering sustainable tourism company since 2000, is seeking applicants for the open position of Reservation Manager.

Responsibilities:

• Manage and coordinate bookings and reservations
• Maintain accurate records of reservations and client information
• Handle customer inquiries and resolve booking-related issues
• Provide exceptional customer service and cultivate strong client relationships
• Communicate with clients, guides, and suppliers to confirm details and provide necessary information
• Collaborate with guides, suppliers, and staff to ensure smooth trip operations
• Contribute to the development and implementation of new reservation systems
• Assist in promotional and marketing activities
• Conduct trip briefings and meetings with the suppliers
• Perform any other duties assigned by the management team

Requirements:

• Minimum Bachelor's Degree 
• Proficient in English Language
• Minimum 2 years of experience
• Ability to trek as needed
• Proficiency in computer skills for documentation and record-keeping

The successful candidate will be:

• Passionate about trekking and mountaineering
• Highly organized and detail-oriented
• Possess excellent communication and interpersonal skills
• A team player with a positive attitude

Interested candidates should send their resume/CV and a copy of their academic documents to [email protected]