Nature Express Travels

Ticketing Officer

Nature Express Travels

Ticketing Officer

Nature Express Travels/Trekking Pvt. Ltd. was established in 1995 and in the last 30 years, this agency has earned the reputation of being a trustworthy agency especially among Japanese circles. This agency has been duly registered with the Department of Tourism, Government of Nepal and has been established with a view to give exceedingly better services and outstanding arrangement of tour schedules at reasonable prices.

We are catering our services to foreign tourists from Japan, Korea, Singapore, India, USA, UK, Australia, Ukraine etc. We organize tours to Nepal/Tibet/Bhutan/Japan and other countries.

Nature Express Travels/Trekking Pvt. Ltd. was established in 1995 and in the last 30 years, this agency has earned the reputation of being a trustworthy agency especially among Japanese circles. This agency has been duly registered with the Department of Tourism, Government of Nepal and has been established with a view to give exceedingly better services and outstanding arrangement of tour schedules at reasonable …

Ticketing Officer

Views: 809 | Apply Before: 2 weeks, 5 days from now

Basic Job Information

Job Category : Hospitality > Hospitality/ Travel/ Ticketing/ Tour
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Jul. 11, 2024 23:55 (2 weeks, 5 days from now)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 2 years
Other Specification
  • Bachelor's Degree in Travel and Tourism, Hospitality Management, or a related field.
  • Minimum of 2 years of experience in a ticketing role within the travel industry.
  • Proficiency in using Global Distribution Systems (GDS) such as Amadeus, Galileo, or Sabre.
  • Excellent verbal and written communication skills in both English and Nepali.
  • Strong interpersonal skills with a focus on customer satisfaction.
  • Ability to manage multiple tasks efficiently and effectively.
  • High level of accuracy in handling ticketing transactions and travel documents.

Note: Only shortlisted candidates will be called for an interview.


Job Description

Nature Express Travels is seeking a highly motivated and detail-oriented Ticketing Officer to join our team. The Ticketing Officer will be responsible for managing ticket bookings, cancellations, and refunds, and providing exceptional customer service to our clients.

Key Responsibilities:

  • Ticket Booking and Issuance: Handle airline ticket bookings using various reservation systems.
  • Customer Service: Assist clients with inquiries related to travel schedules, ticket prices, and booking changes.
  • Documentation: Ensure all necessary travel documents are accurate and provided to clients in a timely manner.
  • Problem Resolution: Address and resolve any issues related to ticketing, such as flight delays or cancellations.
  • Payment Processing: Manage payment transactions for bookings and provide receipts and invoices to clients.
  • Reporting: Maintain accurate records of all bookings, cancellations, and refunds for reporting purposes.

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