Shaligram Hotel

Reservations Supervisor

Shaligram Hotel

Reservations Supervisor

We were established in 1997, being one of the first hotel-apartments in South Asia. Today, as we have expanded, we are categorized as a boutique hotel, providing rooms, suites and apartments. Shaligram seeks to blend tradition with modernity in all its endeavors while striving to meet our guests needs and expectations. Our Mission To provide service at par with global standards combined with the Nepalese ambience for hospitality. Location We are located in the peaceful Jawalakhel area, with the national zoo close by, the core of the ancient Patan city within walking distance, and Langtang & Ganesh Himals looming to the north. This area of the Kathmandu valley is close to the Patan Durbar Square
We were established in 1997, being one of the first hotel-apartments in South Asia. Today, as we have expanded, we are categorized as a boutique hotel, providing rooms, suites and apartments. Shaligram seeks to blend tradition with modernity in all its endeavors while striving to meet our guests needs and expectations. Our Mission To provide service at par with global standards combined with the …

Reservations Supervisor

Views: 2529 | This job is expired 5 years, 8 months ago

Basic Job Information

Job Category : Hospitality
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Lalitpur Sub-Metropolitan City, Central Development Region, Nepal
Offered Salary : NRs. 14,000.00 Monthly
Apply Before(Deadline) : Aug. 12, 2018 23:55 (5 years, 8 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 2 years
Professional Skill Required : Basic Operation Of Desktop Compute…
Other Specification
  • Must have completed Bachelor’s Degree or Diploma in Tourism or Hospitality field 
  • Must have 2 years of work experience as a Reservation officer or in Customer Relation in the hospitality industry
  • Must have excellent attention to detail
  • Computer literate and good verbal and written English
  • Must have a pleasant phone voice
  • Must have exceptional communication skills 
  • Good organizational & time management skills

Job Description

  • To efficiently follow up all bookings against company standards to ensure that the conversion of business is optimized
  • To effectively communicate with the client throughout the booking process, ensuring we have the full understanding of the guests’ requirements and identify areas for future business opportunities and to promote repeat business
  • Responsible for regular and consistent communication with the Operational and Front Desk team to ensure all booking details are handed over in a clear and concise manner, so that service is delivered to meet and exceed the guests’ expectations
  • Knowledge on reservations by mail and telephone
  • Knows the type of rooms available as well as their location and layout
  • Knows the selling status, rates, and benefits of all packages plans
  • Knows the credit policy of the hotel and how to code each reservation
  • Creates and maintains reservation records by date of arrival and alphabetical listing

This job has expired.

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