Hotel Jampa

Receptionist

Hotel Jampa

Receptionist

Hotel Jampa

Receptionist

Hotel Jampa

Thamel, Kathmandu, Nepal

Receptionist

Basic Job Information

Job Category : Secretarial / Front Office / Data Entry
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Thamel, Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Jul. 31, 2022 23:55 (2 weeks, 1 day ago)

Job Specification

Education Level : Intermediate
Experience Required : Less than or equals to 1 year
Other Specification
  • Previous experience as receptionist in same field is must
  • Excellent communication skills both verbal and written
  • Excellent customer care skills both face to face and telephone
  • Able to work shifts as required
  • Excellent presentation skills

Job Description

  • Meeting the company S.O.P’s (Personal presentation, Check INS and Check outs, Answering telephones, Guest complaints and mystery guest questionnaire
  • Assisting disable guests and responsible for room allocation
  • Promote and up sell Hotel facilities
  • To greet guests following correct registration procedures
  • Provide an efficient and accurate booking facility in the absence of the Reception manager
  • Open up and close down reception when on relevant shift, passing on and receiving all information to and from the night porter
  • Maintain a clean, tidy and safe reception area
  •  Issue and receive departmental keys.
  • Print daily reports for housekeeping, and F&B
  • To be aware of all functions that day and their needs
  • Maintain knowledge of all services, policies and procedures offered by all departments
  • Report all accidents via the company accident reporting procedure to a manager
  • Work with the porters to assist guests to their room/lodge, issuing keys and information

Reports To: Front Office Manager


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