Position Overview Statement: 

Primary ongoing responsibility is for management of projects. Focuses on meeting project commitments, including communications with sponsors, stakeholders, etc. May or may not have direct reports. Spends significant time on project management responsibilities.

As assigned, lead or assist in the planning, implementation and introduction of projects for new systems and technologies.

Principle Duties and Responsibilities: 

• Lead planning and/or implementation of projects. May participate in the design and/or testing phases. 
• Facilitate the definition of project missions, goals, tasks, and resource requirements; resolve or assist in the resolution of conflicts within and between projects or functional areas; develop methods to monitor project or area progress; and provide corrective supervision if necessary. 
• Responsibility for assembling the project staff; for their technical or functional development, performance, and/or termination during the project or projects. 
• Manage project budget and resource allocation. 
• Facilitate the definition of service levels and customer requirements. Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery. Advocate on behalf of clients and represent clients' needs as appropriate to senior management. Work cross-functionally to solve problems and implement changes. 
• Follow agreed upon project management methodology. 
• Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management. 

Knowledge, Skills, and Expertise: 

• Thorough understanding of both theoretical and practical aspects of own professional discipline. 
• Thorough understanding of project management phases, techniques and tools: 

- Initiate 
- Prepare: definition/scope/requirements 
- Execute & Control: scope, workplans, resources, deliverables, Q/A, transition planning, etc. 
- Close: completion and assessment 

• Strong and tested project management skills, including sponsor and risk management. 
• Understanding of IT missions and operations 
• Understands who is the client and what are the client's needs; provides realistic expectations; establishes specific customer satisfaction standards and actively monitors client satisfaction. 
• Knowledge of organization's methodology and tools. 

Communication Effectiveness: 

• Conveys goals and objectives clearly and in a compelling manner; listens effectively and clarifies information as needed; interprets verbal and non-verbal messages that others communicate; produces clear status reports; communicates tactfully and candidly. 
• Ensures that project status, issues and successes are communicated to project team, stakeholders, sponsors, steering committee and all levels of management and documented appropriately. 
• Motivates project team members to action. Identifies common themes, makes inferences and draws conclusions. 
• Ensures open communication on the project team. Addresses delicate situations and handles conflicts in such a way as to maximize opportunity and minimize exposure to risk. 

Decision Making: 

• Understands how and when to make a choice; how and when to escalate issues to higher levels. Analyzes the risks and future impact of decisions. 
• Makes decisions and takes timely independent action in pursuit of priorities. 

Responsibility and Accountability: 

• Prioritizes own and team’s work. Anticipates consequences of actions, potential problems, or opportunities for change.
• Sets and meets realistic deadlines. Forecasts changes and communicates current and projected issues.
• Ensures a high level of fiscal control and accountability for project budget.
• Creates within the team a shared focus on the importance of achieving results. Creates work standards for project; establishes and defines roles and responsibilities, specific outcomes, and clear measures for quality and success of the team. Follows through with fair and consistent consequences for both achieving and not achieving results. Provides performance feedback and assists employees with plans for development and training