Raintree Tours and Travel

Travel Agents / Tour Operators

Outbound Tour Officer

Views: 88|Published on: Feb 01, 2026

Hospitality

+1 more

Mid Level

Full Time

Vacancy: 8

Jyatha Marg , Kantipath|

Experience: More than 2 years|

NRs. 30,000 - 50,000 Monthly

Job Description

Roles and responsibilities of this job

We are looking for an enthusiastic and detail-oriented Outbound Tour Officer to join our team. The ideal candidate will be responsible for planning, coordinating, and managing outbound travel services while ensuring excellent customer experience.

Key Responsibilities:

Preparing travel itineraries, package costing, and proposals. Also, design and create new tour packages as per the customer’s needs.
Providing quotes of travel related services to individual and corporate clients as well as follow up with them.
Responding to customer inquiries by phone, email, and social media, as well as assisting them in booking their vacation package.
To follow up on customer inquiries, make outbound calls to them.
Identifying the customer's need, establishing an immediate rapport, and providing advice to meet their needs.
Correspondence, negotiation, and liaison with suppliers to obtain the necessary information required for a travel holiday package.
To maximize the opportunities, up-sell and cross-sell additional travel products and services.
To be able to process VISA of clients of different countries.
Handle bookings for hotels, transportation and sites of excursion, also become responsible for tour operation.
Collect information from tours leader after leading tours to find out good feedback for the service improvement
Make research to find out more attractive tourism destinations or sites
To demonstrate a total commitment to customer service and to ensure that every customer has a holiday that exceeds their expectations.
To create and sell fixed-departure or individually-designed, tailor-made tours for customers.
To maximize revenue and profit, every genuine single query must be converted to a sale

Job Specification

Required qualifications for this job

Required Education Level:Graduate (Masters)

Required Experience:More than 2 years

Other Specification

Experienced with outbound tour marketing and independent handling of tour operation.
Established client base of different groups for the purpose of securing business for the Travel to ensure that predetermined sales expectations were met or exceeded.
Remarkable professional relationship with airlines, travel, and other service providers.
Must have conducted group outbound tours
Must have maintained a tracking system for all potential customers.
Ensure that all appropriate communication for upcoming business is completed and then submitted to the management team in a timely manner.
Conducted sales calls and met all quotas to ensure that the monthly, quarterly, and annual goals are met.
Confirmed in writing to the client all requirements via sales contract.
Accurately forecasted all bookings and cancellations.
Worked for an Independent outbound tour with the implementation & achievement of the Sales Marketing plan.
Superior oral and written communications and problem-solving/strategizing skills.
Strong and professional sales techniques.
Remarkable ability to develop marketing plans, proposals, and contracts.

Educational Description:

Postgraduate degree with 2 years or more experience in a Travel Agency (especially in outbound tour)
Should have immense knowledge of the related ACTs
Should have completed a Bachelor's/Master's degree.
Preference will be given to personnel in the relevant field and having proficiency in various languages.

Other Specific Requirements:

Excellent communication and interpersonal skills
Exceptionally customer-oriented and a great team player.
Proven ability to develop and implement special promotions to increase business from specific market segments.
String selling and time management abilities
Must be willing to work even under stress and out of usual working time.
Excellent in computer application MS word, MS excel, Powerpoint, etc.

Additional Benefits:

Provident Fund
Incentives
Dashain Bonus

Note:

Salary will be no bar for deserving potential.
Preference will be given to candidates with prior experience in the tours and travel industry.
Two-wheeler license holders and two-wheeler holders are preferred.

Skills Required

Required skills for this job

Communication

Customer Handling

Interpersonal Skills

Attention to Detail

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 30,000 - 50,000 Monthly

Applying Procedure

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Apply Before: Feb 16, 2026

About the organization

Raintree Tours and Travel

Travel Agents / Tour Operators

Jyatha, Kantipath

Raintree Tours and Travel is a local investment and a prominent tour operator managed by experienced professional team handling outbound and inbound travel business. Furthermore, the company provides recreational and business travellers with professional service and consultation. RTTPL will position itself as a specialist in the field of cultural and adventure travel with the team of professional and expert trekking and tour guide with the long experience in tourism sectors.

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