LCCI Global Qualifications

Education - School & Colleges

Operations Officer

Views: 83|Published on: Jan 29, 2026

General Mgmt. / Administration / Operations

Mid Level

Full Time

Vacancy: 1

Ekantakuna Marg, Jawalakhel, Lalitpur|

Experience: More than 2 years|

Not Disclosed

Job Description

Roles and responsibilities of this job

This is a full-time, on-site position based in Lalitpur for the role of Operations Officer. The primary responsibility of this role is to oversee and manage all aspects of operations, administration, and examination, including scheduling exams, coordinating with invigilators, ensuring the integrity of the examination process, and accurately reporting results. The role requires close coordination with clients and candidates, training staff on exam procedures, maintaining detailed and compliant exam records, and ensuring adherence to the standards and regulations set by Cambridge Assessment English and other relevant bodies. This position plays a key role in delivering high-quality exam services and ensuring a seamless experience for all stakeholders.

Key Responsibilities:

Provide accurate and timely information on Cambridge Assessment English products and services.
Respond to inquiries from schools regarding exam registration, schedules, procedures, and results.
Coordinate registration data and assist with processing entries using official platforms.
Maintain up-to-date and accurate candidate records in the CRM and exam management systems.
Liaise with examiners, invigilators, and partner schools to ensure smooth exam operations.
Manage the secure dispatch and receipt of exam materials in full compliance with Cambridge regulations.
Address inquiries, concerns, or complaints professionally, escalating issues when necessary.
Prepare service performance reports, feedback summaries, and operational insights for internal review.
Support logistical and administrative arrangements for training sessions, orientation events, and briefings.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 2 years

Other Specification

Bachelor's degree in Education, Administration, or a related field
Minimum of 2 years of experience in client-facing or academic operations roles.
Excellent organizational and time management skills
Strong attention to detail and high level of accuracy
Effective verbal and written communication skills
Strong interpersonal skills with the ability to engage effectively with diverse stakeholders
Ability to perform well under pressure and meet deadlines
Proficiency in the Microsoft Office Suite
Knowledge of regulatory requirements and quality assurance processes

Note: Female candidates are highly encouraged to apply.

Skills Required

Required skills for this job

Work Under Pressure

Organizational

Attention to Detail

CRM Software

MS Office Suite

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Feb 13, 2026

About the organization

LCCI Global Qualifications

Education - School & Colleges

Ekantakuna Marg, Jawalakhel, Lalitpur

LCCI Global Qualifications (LCCIGQ) is an award-winning skills enhancement organization specializing in soft skills and management skills. Our internationally benchmarked programs help learners advance in business and life skills.

With a global reach, LCCI GQ prides itself in being an emerging education enterprise of repute. LCCI GQ's programs are validated by the Scottish Qualifications Authority (SQA), reinforcing its quality. LCCI GQ also works with Cambridge Assessment English and Oxford University press to offer various school and Pre-school qualifications.

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