Hotel Sabrina

Operation Manager

Hotel Sabrina

Operation Manager


Hotel Sabrina is a standard three- star service hotel launching soon in Kathmandu. It is located at Hattigauda, Kathmandu. It is located at a safe and secured environment where one can reach in less than 30 minutes of drive from Tribhuvan International Airport.

The hotel believes in hiring experienced, qualified and customer centric employees in order to have a proper growth of the company. The employees will be given an opportunity to discover their own creativity and have a sense of belonging towards the company.

Operation Manager

Views: 1624 | This job is expired 5 years, 2 months ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations
Job Level : Senior Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Jan. 26, 2019 23:55 (5 years, 2 months ago)

Job Specification

Education Level : Graduate (Masters)
Experience Required : More than or equal to 5 years
Other Specification
  • Holds a Master’s degree in hotel management, hospitality or business management
  • At least 5 years of experience in Hospitality Industry
  • Fluent in English and Nepali language
  • Good analytical and decision-making skills

Job Description

  • Help to increase sales and growth for the company
  • Fully responsible for all aspects of all departments
  • Support and work with all Head of Departments in all aspects of running the hotel
  • Ensure the premises are in operative condition as per category of the unit to receive & serve the guests
  • Conduct regular operations team meeting with all the Head Of Department daily / weekly to discuss routine operational matters, sales targets and action taken for service recovery, and also any staff issues
  • Ensure SOP implementation in all departments and check the same during routine operational checks
  • Monitor the purchase of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc)
  • Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef
  • Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase
  • Inspecting all departments for SOP implementation
  • Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture
  • Monitor the co-ordination between all departments for smooth & efficient operations
  • Assessing and reviewing customer satisfaction and service recovery process
  • Meet all dept. heads to review & train the staff to upkeep the human capital
  • Identifying staff learning needs and assisting with development
  • Providing timely and constructive feedback to all direct reports as and when required either formally or informally
  • Conduct weekly / Daily meeting with marketing people for enquiry & follow up & conversion to grow up the business

This job has expired.

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