ZenNepal

Travel Agents / Tour Operators

Account Manager

Views: 5263|Published on: May 30, 2023

Sales / Public Relations

+1 more

Mid Level

Full Time

Vacancy: 2

Thamel, Kathmandu|

Experience: More than or equal to 2 years|

NRs. 30,000 - 110,000 Monthly

Job Description

Roles and responsibilities of this job

Function/Department: Sales, Account Management, Customer Success

The Account Manager will be responsible for new client outreach and customer success of Telerivet’s existing customers by developing trusted relationships within accounts, creating new opportunities via Telerivet’s services, and driving revenue growth and retention.

The position will require a strategic approach on developing account plans geared towards retaining the customers and service expansion according to agreed targets.

More details:

The role will require the ability to create, deploy, monitor and measure new business growth strategies successfully. An understanding of client needs and the ability to fully implement what is needed on the Telerivet platform will also be key. The position will also require cross-function coordination to make sure any information pertaining to account growth can be provided in an organized and timely manner. The ability to understand client needs and communicate them clearly to the broader team will also be a key skill.

Responsibilities:

(Account Planning, Project Management, Customer Success)

Utilize business processes and strategic visions and drive measurable outcomes
Prospect new sales leads, write and present proposals that will be required to support sales efforts
Report client communications and sales status in regular and ad-hoc presentations to leadership
Establish the technical needs of the customer and suggest appropriate solutions
Execute and lead client engagements and serve as a client advocate
Review and finalize major client deliverables and presentations
Conducting monthly or quarterly business reviews with the clients to take proper feedback as well as conducting quarterly business reviews with the leadership team
Co-developing customized workflows with the clients based on their requirements as well as conducting needs analysis and assessment of client technical and commercial requirements
Follow up with customers and resolve any issues that may arise
Explain technical information to customers in a way that is easily understandable
Proactively identify new opportunities and deliver innovative solutions to customers
Maintain a robust pipeline and accurate forecast in our CRM and update records of customer communications and contact information
Communicating technical solutions in a compelling way to businesses and clients
Continue enhancement of industry knowledge by keeping abreast of research, training and outside education resources
Overall understanding of the CPaaS industry within the Nepal market
Ensure that sales targets are consistently met
Cultivate strong business relationships with key decision makers
Develop market strategies by researching lists of high potential prospects
Learn and adapt to distributed team work flows. Attend virtual meetings. Learn and implement company processes/workflows including Asana, HubSpot, and Slack, and thrive in a distributed team environment

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 2 years

Other Specification

Qualifications:

A bachelor’s degree in IT, business, or a related field.
A minimum of 2 years of sales or marketing experience preferably in B2B sales.
Technical knowledge and a comprehensive understanding of how the company products work. Ability and desire to learn quickly.
Proven ability to identify and follow up on leads and a track record on closing sales.
Proven knowledge of sales promotion techniques.
Excellent presentation skills and a professional appearance.
Excellent command of written and spoken English.
Entrepreneurial mind-set
Proven ability to start and execute sales strategies
Prior experience with CPaaS/SaaS is preferred

Skills:

Strong interpersonal and communication skills.
Coordination skills: Ability to work in a fast-paced, team environment with revenue targets.
Exceptional skills in selling products and closing deals.
Analytical skills: Ability to apply a strategic approach in account planning
Project management: Account management or project management experience with various stakeholders
Flexibility: Ability to adapt, overcome objections and learn complex solutions

Skills Required

Required skills for this job

Analytical

Project Management

Interpersonal Skills

Account Management

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 30,000 - 110,000 Monthly

Applying Procedure

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Apply Before: Jun 01, 2023

About the organization

ZenNepal

Travel Agents / Tour Operators

Thamel, Tridevi Marg (Above Himalayan Java)

Zen Nepal is one of the reputed Travel Agency located at Thamel, Kathmandu. Zen Nepal seeks application from enthusiastic, competent and qualified candidates for the following position:

For more details please visit our website: http://zentravels.com/

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