Medical Receptionist

Karuna Hospital

Key Skills: MS Office Suite Management Hospitality Medical Administration Verbal Communication

This job is expired 2 years, 5 months ago

Medical Receptionist

Basic Job Information

Job Category	:	Secretarial / Front Office / Data Entry > Front Desk, Reception
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Karuna Hospital
Offered Salary	:	NRs. 15,000 - 25,000 Monthly
Apply Before(Deadline)	:	Jan. 31, 2023 23:55 (2 years, 5 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 1 year
Professional Skill Required	:	MS Office Suite Management Hospitality Medical Administration Verbal Communication

Other Specification

Multi-tasking
Flexibility
Telephone skills
Customer service
Time management
Organization
Attention to detail
Scheduling
Word processing
Professionalism
Quality focus

Job Description

Greet and attend to patients in person and over the phone.
Professionally assist doctors, staff, visitors, and patients.
Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
Answer all phone calls in a professional and courteous manner.
Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Ensures availability of treatment information by filing and retrieving patient records.
Perform all duties within hospital rules & regulations.
Helps patients in distress by responding to emergencies.
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
Maintain confidentiality of all doctor, staff, and patient information.
Schedule appointments between doctors and patients.
Liaise between medical departments with discretion and professionalism
Adhere to policy and procedures during all activates.
Assist with admissions/treatment as per agreed protocols.
Ensure that stock levels are adequate and orders are made timeously.
Communicate medical results to patients under clinical supervision.
Complete accurate documentation of patient visits.