Karuna Hospital

Medical Receptionist

Karuna Hospital

Medical Receptionist

Karuna Hospital

Medical Receptionist

Karuna Hospital

Karuna Hospital
Key Skills: Management Hospitality Microsoft Office Suite Verbal Communication Skills Medical Administration

Medical Receptionist

Basic Job Information

Job Category : Secretarial / Front Office / Data Entry > Front Desk, Reception
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Karuna Hospital
Offered Salary : NRs. 15,000.00 - 25,000.00 Monthly
Apply Before(Deadline) : Jan. 31, 2023 23:55 (4 days, 15 hours ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Professional Skill Required : Management Hospitality Microsoft Office Suite Verbal Communication Skills Medical Administration
Other Specification
  • Multi-tasking
  • Flexibility
  • Telephone skills
  • Customer service
  • Time management
  • Organization
  • Attention to detail
  • Scheduling
  • Word processing
  • Professionalism
  • Quality focus

Job Description

  • Greet and attend to patients in person and over the phone.
  • Professionally assist doctors, staff, visitors, and patients.
  • Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
  • Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
  • Answer all phone calls in a professional and courteous manner.
  • Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Perform all duties within hospital rules & regulations.
  • Helps patients in distress by responding to emergencies.
  • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
  • Maintain confidentiality of all doctor, staff, and patient information.
  • Schedule appointments between doctors and patients.
  • Liaise between medical departments with discretion and professionalism
  • Adhere to policy and procedures during all activates.
  • Assist with admissions/treatment as per agreed protocols.
  • Ensure that stock levels are adequate and orders are made timeously.
  • Communicate medical results to patients under clinical supervision.
  • Complete accurate documentation of patient visits.

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