Vianet Communications is one of the leading providers of high-speed Internet connectivity and communications solutions for business and individuals in the greater Kathmandu Valley. Established in 1999, Vianet Communications has always remained in the forefront providing reliable and affordable Broadband Internet Services.

In 2011 Vianet Communications pioneered in introducing Fiber Optics Internet or commonly known as FTTH internet service and has been successful in connecting the most number of homes and offices with FTTH in the region

We are solely focused on FTTH services and our engineers constantly strive to bring the best product and service package according to our customer needs

Vianet Communications aims to be the service provider that makes future Broadband dream a reality today.

Vianet Communications is one of the leading providers of high-speed Internet connectivity and communications solutions for business and individuals in the greater Kathmandu Valley. Established in 1999, Vianet Communications has always remained in the forefront providing reliable and affordable Broadband Internet Services.

In 2011 Vianet Communications pioneered in introducing Fiber Optics Internet or commonly known as FTTH internet service and has been successful in …

Junior Technical Support Executive

Views: 4719 | This job is expired 8 years, 5 months ago

Basic Job Information

Job Category	:	IT & Telecommunication
Job Level	:	mid
No. of Vacancy/s	:	[ 10 ]
Job Location	:	Kathmandu
Offered Salary	:	None
Apply Before(Deadline)	:	Dec. 04, 2015 00:00 (8 years, 5 months ago)

Job Specification

Experience Required

:

Not Required

Other Specification

-

Job Description

Coordinate with Field Installation Team, Sales Team and Customer to endure smooth service installation at Customer premise.
Responsible for Proper Installation Completion including, but not limited to, following:
- Internet Setup and Configuration
- Payment Collection
- Product and Customer Portal Explanation
Responsible for technical support at customer premises.
Explain product package to the customer.
Walkthrough clients on the Customer portal details ensuring understanding of the client on the usage.
Explain client various payment method of Vianet such as Banks, Office, Ipay, eSewa.

Qualification

Bachelors in any stream with good Technical Knowledge or relevant qualification related to IT.

Required Competencies

Excellent communication and interpersonal skill
Should compulsorily possess own vehicle with valid license
Candidate of Kathmandu location shall get a 1st preference

This job has expired.

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