Team Quest
Facility Management

TeamQuest Pvt. Ltd. (“TeamQuest” or “TQ”) was established as a start-up in 2001 to cater to the modern projection management needs of Nepal. The company has proven its strength by anticipating entrepreneurial designs, developments and inventions way ahead of their times, since its establishment. As a visionary, the company has revolutionized customer service in Nepal’s movie industry and real estate development. TeamQuest is a proud owner of the brands QFX Cinemas, Fresh Food Supplies and Goji Loyalty. TeamQuest also supports Labim Mall with its management advisory needs. The company has a dynamic team in the pursuit of a common vision of growth and business-portfolio diversification. Modern,inclusive and forward-thinking in nature, the company continues to chart impressive growth by investing primarily in consumer-centric businesses and innovative service delivery.

Duty Officer

Views: 206 | Apply Before: 1 week, 6 days from now

Basic Job Information

Job Category	:	General Mgmt. / Administration / Operations
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	QFX CitySquare Mall, Samakhusi QFX Rising Mall, Durbarmarg
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Jun. 14, 2025 23:55 (1 week, 6 days from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 2 years
Professional Skill Required	:	Interpersonal Skills Attention to Detail Communication Work Under Pressure Fast Learner

Other Specification

Aptitude / Interests

Is proactive and energetic
Modern and inclusive work culture
Tech Savvy

Professional Pre-requisites

2 years of work experience in the Hospitality / Service industry at a junior level
Able to manage staff and shifts
Basic technical knowledge about machinery and equipment
Documentation skills to maintain institutional knowledge

Preferences

Bachelor’s Degree in Hotel Management

Note: The candidate should be willing to work on Saturdays and Public Holidays.

Job Description

Job Summary: The Duty Officer is responsible for hands-on floor management of the Facility with supervision of CSA and logistics.
Reports To: Facility Manager
Tenure: 2 years (renewable)

Major Areas of Responsibility

Ensures proper functioning and monitors the condition and servicing of machinery and equipment.
Ensures proper condition of theater assets like seats, 3D glasses, RO water, projection sound and visual,
food display machines, and items for a better customer experience.
Plans and manages meetings of internal staff, housekeeping, and security.
Prepares duty roster of staff and manages them in rush hours.
Directs staff for cleaning and maintenance to ensure hygiene and safety.
Assists in preparing monthly and daily sales reports to compare with data from ticketing software.
Assists in training the internal and outsourced staff to ensure quality customer service.
Monitors the smooth operation of entire services provided to the guests to enhance the movie-going experience and respond appropriately to crises.