Junior Duty Officer

Job Summary: The Junior Duty Officer is responsible for hands-on floor management of the Facility with supervision of CSA and logistic

• Reports To: Facility Manager
• Salary: Negotiable
• Tenure: 2 years (renewable)

Major Areas of Responsibility

• Ensures proper functioning and monitors the condition and servicing of machinery and equipment.
• Ensures proper condition of theatre assets like seats, 3D glasses, RO water, projection sound and visual, food display machines, and items for a better customer experience.
• Plans and manages meetings of internal staff, housekeeping, and security.
• Prepares duty roaster of staff and manages them in rush hours.
• Directs staff for cleaning and maintenance to ensure hygiene and safety.
• Assists in preparing monthly and daily sales reports to compare with data from ticketing software.
• Assists in training the internal and outsourced staff to ensure quality customer service.
• Monitors the smooth operation of entire services provided to the guests to enhance the movie-going experience and respond appropriately to crises.

Note: The candidate should be willing to work on Saturdays and Public Holidays.