IT Officer

Kathmandu

This job is expired 7 years, 4 months ago

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required

Minimum 2-3 years’ experience in system admin/support, preferable in an ISP organization.
Should have sound knowledge of IP (Internet Protocol) and EPON (Ethernet Passive Optical Network) systems.
Should have technical skills, organizational skills, interpersonal skills, patience, a logical mind, capable of working well under pressure, enthusiasm to be continually learning.

Installing and configuring IP (Internet Protocol) and EPON (Ethernet Passive Optical Network) systems for the clients in the form of after sales service.
Maintenance of network infrastructure and architecture and data security.
Monitoring and maintaining the quality of service and support provided.
Coordinating to the staff or clients through a series of actions whether face to face or over the telephone to help set up systems or resolve issues.
Troubleshooting product related problems and diagnosing and solving hardware or software faults.
Prioritizing and managing many open cases at one time.
Supporting the roll-out of new internet related products and applications.
Rapidly establishing a good working relationship with customers and other professionals.
Testing and evaluating new technology.
Training and technical/functional support to the staffs and customers about new products and applications.