A. Ensure technology is accessible and equipped with current hardware and software Main Activities

• Troubleshoot hardware, software and network operating system
• Be familiar with all hardware and software
• Be familiar with network operating system
• Provide orientation to new users of existing technology
• Train staff about potential uses of existing technology
• Train staff about new and potential use
• Provide individual training and support on request
• Provide recommendations about accessing information and support
• Maintain current and accurate inventory of technology hardware, software and resources Information Technology Manager

B. Monitor and maintain technology to ensure maximum access Main Activities

• Troubleshoot all technology issues
• Maintain log and/or list of required repairs and maintenance
• Make recommendations about purchase of technology resources
• Research current and potential resources and services
• Provide network access to all staff and students
• Install work stations
• Connect and set up hardware
• Load all required software
• Provide network accounts and passwords as required
• Monitor security of all technology
• Install and maintain Foolproof and passwords
• Input and maintain IP addresses
• Advise staff of security breach and/or change in password or security status
• Ensure installation of lock out programs
• Identify and prepare hardware for disposal when appropriate
• Ensure hardware is stripped and secured before disposal.