IT Assistant

iDream Technologies Pvt. Ltd. was established on 2012 by a team of highly experienced IT professionals with an aim to provide prompt and quality service to its customers. We focus on total customer satisfaction and deliver genuine products as per their requirement. 

The iDream “Dream Team” is a unique combination of experience and specialized individuals. We can easily acquire a handle on your current IT setup and know what solutions are proven to work for you. The team is committed to provide it's support within 45 minutes in any part of Kathmandu and comprised of internationally certified professionals eg. MCP, MCSE, CCNA, RHCE or academically qualified engineers. We have a team of account managers who believe in keeping clear channels of communication and keep the client updated on all activities that are taking place. 

iDream has recently introduced System Management Services which is a premium service to implement centralized IT system and tuning it up for an error-free network. The solution also includes implementation of Remote Helpdesk Support which reduces support visits by 60%. We also implement document management and collaboration system based on Microsoft SharePoint Server. Our newly introduced solution on VOIP helps customers to reduce intra-branch telephony cost dramatically. HP, Lenovo, Microsoft, Symantec, IBM are our major technology partners. 

iDream is an authorized Managed Partner of Microsoft and Authorized Partner/Reseller of HP, HPE, Lenovo, Juniper, Symantec, Redhat Linux, Vmware, Veritas, Veeam, IBM, MDaemon, Radmin etc. 

iDream Technologies Pvt. Ltd. was established on 2012 by a team of highly experienced IT professionals with an aim to provide prompt and quality service to its customers. We focus on total customer satisfaction and deliver genuine products as per their requirement. 

The iDream “Dream Team” is a unique combination of experience and specialized individuals. We can easily acquire a handle on your current …

IT Assistant

Views: 732 | Apply Before: 1 week, 3 days from now

Basic Job Information

Job Category : IT & Telecommunication > Client Server, Customer Support, Desktop Support, H/W Installation/ Maintenance, Hardware Engineer
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Thapathali, Kathmandu
Offered Salary : Not Disclosed
Apply Before(Deadline) : Apr. 16, 2025 23:55 (1 week, 3 days from now)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Age : More than 21 years
Professional Skill Required : Creative Thinking Interpersonal Skills Communication Problem Solving Analytical
Other Specification
  • Ability to provide excellent customer service even in stressful situations
  • Excellent analytical thinking and problem-solving abilities

Note: 

  • Freshers are highly encouraged to apply.
  • Valid driver's license and own transport is mandatory.


Job Description

  • Administer/ manage the deployment, monitoring, maintenance, development, upgrade, and support of IT system
  • Windows, Hyper-V, VMware server and office 365 administration
  • Firewall and Networking devices monitoring and management 
  • User desktop, laptop, printer, scanner maintenance and troubleshooting
  • Installing, configuring and troubleshooting various hardware and software components 
  • Providing technical support to various corporate customers

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