Elite Business Staffing
BPO / Call Center / ITES

Elite Business Staffing is an ISO-certified outsourcing staffing company, proudly based in Australia with operations in Nepal. Specializing in offshore staffing solutions, we primarily serve mortgage brokers but also extend to other industries, offering services in Digital Marketing, Website Development, and Search Engine Optimization (SEO).

Inside Sales Associate

Views: 56 | Apply Before: 2 weeks, 1 day from now

Basic Job Information

Job Category	:	Sales / Public Relations
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Jul. 23, 2025 23:55 (2 weeks, 1 day from now)

Job Specification

Education Level	:	Higher Secondary (+2/A Levels/Ib)
Experience Required	:	More than 1 year
Professional Skill Required	:	Communication Skills Lead Generation Social Media And Online Marketing … Organizational And Multitasking Sk… Customer Service Technical Skills

Other Specification

Qualifications :

High school diploma or equivalent (Bachelor’s degree preferred)
Experience in customer service, virtual assistance, or real estate/mortgage support is a plus

Skills and Competencies :

Customer Service and Communication Skills: Friendly, professional, and highly responsive to client needs.
Social Media and Online Marketing Skills: Familiarity with promoting listings on social media and online marketplaces.
Lead Generation and Qualification: Ability to identify and qualify leads, understanding client requirements, and aligning with sales goals.
Organizational and Multitasking Skills: Strong ability to manage multiple tasks and priorities efficiently.
Technical Skills: Familiarity with CRM tools, social media platforms, and MS Office.

Job Description

Elite Business Staffing is seeking an Inside Sales Associate to assist us in communication with Australian clients in the mortgage broking and real estate sectors. This role is ideal for individuals with strong English communication skills who are eager to work in a client-focused environment. Freshers are welcome to apply, as we provide training and support.

Key Responsibilities :

Client Support & Communication

Provide exceptional customer service via communication channels.
Assist clients with inquiries related to mortgage broking, loan processing, and real estate transactions.
Maintain accurate records of client interactions and escalate issues when needed.

Lead Generation and Management

Generate quality leads through digital channels and property listings.
Respond to client inquiries regarding property listings, appointments, and general information.
Qualify leads based on interest and needs, and communicate details to representatives in Australia for further action.
Provide consistent follow-ups regarding leads, updates, and client expectations.

Property Posting and Marketplace Coordination

Post properties on multiple Australian marketplaces, ensuring accurate and appealing presentations.
Coordinate with real estate partners to keep property availability and status up-to-date.
Promote listings on various social media platforms to expand property reach and attract potential buyers.

Administrative & CRM Management

Manage client data and documentation in CRM systems.
Maintain and refresh brochures, presentations, and client resources.
Follow compliance standards related to Australian mortgage and real estate markets.

Why Join Us?

Competitive Salary Package
Comprehensive Training and Development
Career Development and Progression
Collaborative and Inclusive Culture
Social and Networking Opportunities
Diversity & Inclusion Commitment

Comprehensive Benefits

Five Working Days (Mon-Fri)
Medical and Accidental Insurance Coverage
Cross-Cultural Integration with Teams across Australia and Nepal
Exclusive Leave Benefits
Bonuses and Incentives
Awards and Recognition
Employee Training Programs

Note : Working hours: 6:00 am to 2:00 pm including a 1-hour lunch break.