Elite Business Staffing

BPO / Call Center / ITES

Inside Sales Associate

Views: 25|Published on: Mar 03, 2026

Sales / Public Relations

Entry Level

Full Time

Vacancy: 2

Thapathali, Kathmandu|

Experience: More than 1 year|

Not Disclosed

Job Description

Roles and responsibilities of this job

Elite Business Staffing is seeking an Inside Sales Associate to assist us in communication with Australian clients in the mortgage broking and real estate sectors. This role is ideal for individuals with strong English communication skills who are eager to work in a client-focused environment. Freshers are welcome to apply, as we provide training and support.

Key Responsibilities :

Client Support & Communication

Provide exceptional customer service via communication channels.
Assist clients with inquiries related to mortgage broking, loan processing, and real estate transactions.
Maintain accurate records of client interactions and escalate issues when needed.

Lead Generation and Management

Generate quality leads through digital channels and property listings.
Respond to client inquiries regarding property listings, appointments, and general information.
Qualify leads based on interest and needs, and communicate details to representatives in Australia for further action.
Provide consistent follow-ups regarding leads, updates, and client expectations.

Property Posting and Marketplace Coordination

Post properties on multiple Australian marketplaces, ensuring accurate and appealing presentations.
Coordinate with real estate partners to keep property availability and status up-to-date.
Promote listings on various social media platforms to expand property reach and attract potential buyers.

Administrative & CRM Management

Manage client data and documentation in CRM systems.
Maintain and refresh brochures, presentations, and client resources.
Follow compliance standards related to Australian mortgage and real estate markets.

Job Specification

Required qualifications for this job

Required Education Level:Higher Secondary (+2/A Levels/IB)

Required Experience:More than 1 year

Other Specification

Qualifications :

High school diploma or equivalent (Bachelor’s degree preferred)
Experience in customer service, virtual assistance, or real estate/mortgage support is a plus

Skills and Competencies :

Customer Service and Communication Skills: Friendly, professional, and highly responsive to client needs.
Social Media and Online Marketing Skills: Familiarity with promoting listings on social media and online marketplaces.
Lead Generation and Qualification: Ability to identify and qualify leads, understanding client requirements, and aligning with sales goals.
Organizational and Multitasking Skills: Strong ability to manage multiple tasks and priorities efficiently.
Technical Skills: Familiarity with CRM tools, social media platforms, and MS Office.

Why Join Us?

Competitive Salary Package
Comprehensive Training and Development
Career Development and Progression
Collaborative and Inclusive Culture
Social and Networking Opportunities
Diversity & Inclusion Commitment

Comprehensive Benefits:

Five Working Days (Mon-Fri)
Medical and Accidental Insurance Coverage
Cross-Cultural Integration with Teams across Australia and Nepal
Exclusive Leave Benefits
Bonuses and Incentives
Awards and Recognition
Employee Training Programs

Note: Working hours: 6:00 AM to 2:00 PM, including a 1-hour lunch break.

Skills Required

Required skills for this job

Communication Skills

Customer Service

Technical Skills

Lead Generation

Social Media And Online Marketing Skills

Organizational And Multitasking Skills

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply and apply to this job via your jobseeker profile with easy apply process.

Note: You need to have merojob registered jobseeker profile to apply via your profile.

Apply Before: Mar 18, 2026

About the organization

Elite Business Staffing

BPO / Call Center / ITES

2nd Floor, Thapathali Complex, Thapathali Chowk, Kathmandu

Elite Business Staffing is an ISO-certified outsourcing staffing company, proudly based in Australia with operations in Nepal. Specializing in offshore staffing solutions, we primarily serve mortgage brokers but also extend to other industries, offering services in Digital Marketing, Website Development, and Search Engine Optimization (SEO).

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