HR Officer – Performance Management and Analytics

E-Spot Nepal

Information / Computer / Technology

HR Officer – Performance Management and Analytics

Views: 71|Published on: Dec 30, 2025

Human Resource /Org. Development

+1 more

Mid Level

Full Time

Vacancy: 4

New Road, Kathmandu and Bhangal, Budhanilkantha|

Experience: More than 1 year|

Not Disclosed

Job Description

Roles and responsibilities of this job

Reporting To: General Manager / Owner

Position Overview:

We are hiring a highly analytical and system-oriented HR Officer – Performance Management and Analytics, whose core responsibility is to design, monitor, analyze, and report performance metrics across departments. This is a performance-driven HR role, not a routine administrative position.

Major Responsibilities

Performance Index Design & Measurement

Design, implement, and maintain structured performance management systems for different job roles
Define, manage, and periodically update KPIs, KPAs, KRAs, and productivity benchmarks
Calculate individual, team, and departmental performance scores
Maintain standardized performance scorecards for:
- Kitchen & Food Production Staff
- Service & Operations Staff
- Event & Field Teams
- Admin & Support Teams

Attendance, Discipline & Productivity Monitoring

Track attendance, punctuality, leave, overtime, and shift compliance
Monitor discipline, grooming standards, workplace behavior, and policy adherence
Identify productivity gaps, inefficiencies, and recurring underperformance trends
Proactively flag performance risks and disciplinary concerns to management

Appraisal, Incentive & Corrective Action Support

Support performance-based salary increments, incentives, and bonus calculations
Assist management with fair, data-driven HR decisions
Link performance outcomes with rewards, warnings, and corrective measures
Maintain transparent, auditable, and well-documented performance records

Reporting & Management Coordination

Prepare daily, weekly, and monthly performance and productivity reports
Present performance insights and trends to the General Manager and Owner / Management
Maintain confidential HR records, evaluations, and performance dashboards
Support the execution of HR policies related to performance management

SOP & HR System Enforcement

Ensure staff compliance with SOPs, internal policies, and operational guidelines
Support onboarding and probation-period performance benchmarks
Coordinate training, improvement plans, and corrective actions based on performance data

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 1 year

Other Specification

Education

Bachelor’s degree in one of the following:
- Human Resource Management / Management / BBA / BIM
- Business Administration / Statistics / Economics
- Or a related academic discipline

Technical Skills

Strong proficiency in Excel / Google Sheets (mandatory)
Ability to work confidently with:
- Performance scorecards
- Attendance and shift-tracking sheets
- KPI / KRA / KPA matrices
Basic understanding of HR operations, documentation, and reporting systems

Personal Qualities

Strong analytical, numerical, and logical thinking ability
High accuracy, discipline, integrity, and confidentiality
Ability to work independently with minimal supervision
Firm, fair, and unbiased judgment in performance evaluation

Experience

Prior experience in HR, performance tracking, operations, or analytics is preferred
Motivated fresh graduates with strong Excel skills and analytical ability are encouraged to apply

Work Locations: