REPORTS TO: Head House person / Desk Control Supervisor

POSITION SUMMARY:

Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms.  Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner.

HOUSEPERSON DUTIES AND RESPONSIBILITIES:

• Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom, and carpet shampoo machine.
• Cleans rooms, hallways, and restrooms.
• Washes walls and ceiling, move furniture’s and turn mattress.
• Sweeps, mops, scrubs, waxes and polishes floor.
• Dust and polishes metalwork.
• Collects soiled linen for laundering.
• Received linen supplies from floor shoots.
• Maintains housekeeping carts.
• Removes trash collected by room attendants.
• Walk all assigned floors at beginning and end of shift to collect Newspaper bags, newspapers, trash, solid linen.
• Pickup cleans linen and refills the par stock of linen on each floor pantry.
• Deliver towels, cribs, cots and other items to the guest rooms on requests.
• Perform duties of room attendant when necessary.
• Sort linen, stock room attendant closets.
• Refill the par stock of guest amenities and supplies on each floor pantry.
• Help the room boys/housemaids with the heavy lifting when super cleaning/spring cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from the poolside and other service area and take to appropriate locations in the prescribed manner.
• Assist room boys/housemaid with placing bed boards, roll-ways beds, extra bed etc.
• Report missing/found articles, damage or merchandise problems to the housekeeping supervisors.
• Respond at all times in a friendly, helpful manner to guests and other colleagues.
• Take up any tasks assigned by the supervisors as and when needed.
• Report to work in required uniform and in adherence to the Hotels Dress Code Policy.
• Must be able to work independently and as a team player

PREREQUISITES:

Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards.

EDUCATION:

• High School or equivalent or 1-year diploma in hotel management.

EXPERIENCE:

• Previous housekeeping experience preferred. Freshers with no experience are also considered.

Applying Procedure:

Interested and eligible candidates are requested to forward their updated CV  mentioning the position applied to at [email protected]

OR,