Position Overview: Head of Operations (HOO) is a member of the College Management Team (CMT), which is the highest- level committee of the college operations. HOO supervises overall operations Administration, Accounts, Human Resource, Front Desk, Procurement, Facility Management, Safety/Security and Placement units. HOO is responsible to develop operations strategies and policies, and coordinate with all Department/Unit heads for successful operations management.

Qualifications: 

Required 

• University Masters’ degree in Business Administration or equivalent 
  
• Professional experience in general administration/operations, business administration/ management, and human resource management
  
• Strong planning, budgetary, supervising, and human resource management skills
  
• Strong English verbal and written communication skills
  

Preferred 

• Prior work experience in school/college (with teachers, administrators and Universities/board) or service sector institutions
  
• Successful in working and building relationships with team
  
• Require nominal direction, and work well independently and in a team
  
• Skills to coordinate/collaborate with multiple departments/sections/units
  
• Effectiveness in working on maintaining high quality work and low overhead
  
• Proven track record of achieving results
  
• Ability to manage multiple priorities and take self-initiative
  
• Problem-solving attitude/abilities and inspire others with the same
  
• High level of personal and professional integrity and strong professional ethics
  

Other Specification: 

• Professional experience in general administration/operations, business administration/ management, and/or human resources 
  
• Prior work experience in school/college or service sector institutions is preferred
  
• Unit/section under supervision: Administration, Accounts, Human Resource, Front Desk, Procurement, Facility Management, Safety and Security, Placement cell
  
• Reports to: Principal of the college
  

Key Roles and Responsibilities: 

1. Operations Management 

• Supervise the development of Semester operations plan/priorities, operation calendar and budget of the respective Sections and Units, and conduct periodic team review
  
• Supervise the timely implementation of activities as per college Operation Calendar, track the progress, and provide necessary inputs for completion in compliance with calendar and the Finance policy
  
• Review existing Operations strategies/procedure, identify gaps in relation to plan/policies, and suggest for improvement
  
• Supervise the functions of administration, accounts, procurement, facility management, store and canteen of the college
  

2. Human Resource Management 

• Review existing Human Resource policies and procedures, identify gaps, and suggest for improvement along with draft policies and procedures
  
• Collaborate with Principal, Academic Advisors, and Heads of the Department/Coordinators to implement Human Resource policies and procedure
  
• Lead the performance appraisal of non-teaching employees, and collaborate with Principal and Academic Advisors to conduct periodic performance appraisal of teachers
  

3. General Administration 

• Oversee the need of goods and services, and maintain supply-chain in line with procurement policy and procedure
  
• Supervise and ensure the smooth operation and availabilities of facilities including their services and qualities in the college premises
  

4. Meeting and Reporting 

• Collaborate with Principal to conduct CMT meeting and document minutes
  
• Participate in high-level strategic review meetings with Chairperson, Director(s), Principal, and Academic/Strategy Advisors
  
• Represent college at relevant meetings within college and outside
  
• Provide regular updates to Principal on college operations
  
• Review Section’s and Unit’s Monthly Report (Plan and Progress Update) and prepare periodic reports
  

Applying Procedure: 

Please submit a cover letter explaining with evidences how you meet the above criteria along with your recent CV/resume by email to “[email protected]” with “Application for Head of Operations” in the subject line. Only shortlisted candidates will be contacted. Last date for application: April 2, 2019.

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