• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build rapport with customers
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Address customer complaints and escalate to Guest Relations Manager when needed
• Record information in the logbook daily
• Assisting in the development and implement sales Report
• Collaborating with the marketing Department to develop various promotional activities
• Researching current market trends and making a note of customer requirements.

NOTE: Only female candidates are requested to apply.