About the job

Company Description

Kavya Resort & Spa is a luxury resort located in the charming village of Nagarkot, nestled in the Himalayas in Nagarkot. With breathtaking views of snow-draped peaks and the Kathmandu Valley, Kavya embodies elegance and tranquility, combining Nepalese tradition with modern sophistication. Our resort offers warm hospitality, panoramic trails, and a peaceful ambiance, providing an exceptional vacation experience to leave our guests spellbound.

Role Description

This is a full-time on-site role for a Front Office Manager at Kavya Resort & Spa in Nagarkot. The Front Office Manager will be responsible for office administration, ensuring customer satisfaction, delivering exceptional customer service, managing the front office operations, and maintaining effective communication with guests and staff.

Qualifications

• Proficiency in office administration and front office management
• Dedication to customer satisfaction and delivering exceptional customer service
• Strong communication skills, both verbal and written
• Ability to effectively manage and coordinate staff
• Excellent organizational and multitasking abilities
• Knowledge of hotel operations and reservation systems
• Experience in the hospitality industry is a plus
• Bachelor's degree in Hospitality Management or related field