Hotel Mount Kailash Resort
Hotels / Resorts / Restaurant

Hotel Mount Kailash Resort started its operation in 2009 in the heart of Pokhara, with 51 beautiful rooms meeting with all the modern amenities, two dining spaces along with terrace dining experience, a beautiful garden and a spa. Mount Kailash Resort further provide extensive conference and banquet an ideal venue for large event and meeting. We are looking for the below candidates to join our team.

Front Office Manager

Views: 820 | This job is expired 2 years, 3 months ago

Basic Job Information

Job Category	:	Secretarial / Front Office / Data Entry
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Pokhara, Nepal
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Feb. 05, 2023 23:55 (2 years, 3 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 3 years
Professional Skill Required	:	Interpersonal Skills Communication Time Management MS Office Suite

Other Specification

Required Knowledge, Skills and Abilities

Diplomacy and the ability to communicate clearly
Firm leadership skills
The ability to multitask, priorities and manage time
Must have working ability with Microsoft Word, Excel and Outlook
Fluent in English speaking and writing
The ability to perform under pressure
Must be highly motivated
A confident, warm and welcoming personality

Education and Experience

Minimum 3 years work experience work experience in a 3 to 5 Star Hotel as a Front Office Manager or Asst. Front Office Manager
Should have Bachelor’s Degree

Job Description

Managing and training the Front Office staff
Ensuring the front desk provides a professional and friendly service for guests
Dealing with guests
Arranging staff scheduling
Acting as liaison between Operation Manager and staff
The Front Office is the area of the hotel where guests form their first and last impressions of the hotel – this makes it really important for the Front Office Manager to work hard to create a pleasant experience for guests to ensure their return
Ensure proper mail distribution
Prepare and monitor office budget
Keep updated records of office expenses and costs
Ensure company’s policies and security requirements are met
Troubleshoot emergencies