About the job

We are seeking a friendly, reliable, and professional Front Desk Officer to join our Digital Marketing Agency. As the first point of contact for clients and visitors, the Front Desk Officer will be responsible for managing the reception area, answering phone calls, responding to emails, and directing visitors to the appropriate person or department. The ideal candidate should have excellent communication and interpersonal skills, be able to multitask, and have a positive attitude.

Responsibilities:

• Greet clients and visitors in a friendly and professional manner
• Answer phone calls and respond to emails
• Manage the reception area and keep it clean and organized
• Direct visitors to the appropriate person or department
• Manage office supplies and keep Client details up-to-date
• Assist with other administrative tasks as needed
• Create new content to assist marketing campaigns
• Ensure content meets the needs and interests of client target audiences

Requirements:

• High school diploma or equivalent
• Excellent writing and editing skills in English
• Proficient in Microsoft Office ( PowerPoint, Word, Excel, and Outlook)
• Previous experience in a customer service or administrative role preferred
• Excellent communication and interpersonal skills
• Ability to multitask and handle a fast-paced environment
• Ability to work independently and as part of a team

We are an equal opportunity employer and welcome applicants of all backgrounds and experiences. Thank you for your interest in joining our team.