Elite Solutions
Information / Computer / Technology

Elite is a leading IT Solutions company providing technology solutions in IT infrastructure and alternate delivery channel in banking. The formation of Elite dates back to 1994, established Elite Networks a new venture to provide networking solutions to the computer users in Nepal.
20+ YEARS IN BUSINESS
75+ NO. OF EMPLOYEES
150+ HAPPY CUSTOMERS

Field Technical Support

Views: 1354 | This job is expired 1 month, 3 weeks ago

Basic Job Information

Job Category	:	IT & Telecommunication > Customer Support, Desktop Support, H/W Installation/ Maintenance, System Engineer (Computer Network & System)
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 15 ]
Employment Type	:	Full Time
Job Location	:	Dang Dharan Hariwan Kathmandu Pokhara
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Mar. 10, 2025 23:55 (1 month, 3 weeks ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Less than 2 years
Professional Skill Required	:	Supervision Team Management Work Under Pressure Customer Care Fast Learner

Other Specification

BE/Diploma in Computer and Electronics/Electrical or Equivalent
Installation, Maintenance, and servicing in the Field
Handle problem calls/tickets from customer and provide the technical assistance to overcome the problem
Frequent communications with Customer
Excellent communication and presentation skills
A strong focus on quality customer service
Good motivational skills and be capable of working well on one’s own or as a member of a team
An aptitude for analytical thought
Should be able to work under pressure and after office hours & shift basis
Excellent communication and presentation skills
Freshers can also apply

Job Description

Installation, Preventive Maintenance and Repairing of Digital Payments Equipment's on Site.
Undergo comprehensive training on troubleshooting procedures and Digital Equipment's hardware/software.
Work collaboratively with the team to ensure optimal Digital Equipment's performance.
Strong attention to detail and ability to learn quickly.
Learn and apply technical skills related to Digital Equipment's technology.
Follow safety protocols and guidelines during maintenance activities.
Must demonstrate the ability to perform effectively under pressure, beyond regular office hours, and on a shift basis.

This job has expired.

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