Mukundo.COM

E-Commerce/ E-Business

E-Commerce Business Manager

Views: 2111|Published on: Mar 02, 2021

Marketing / Advertising / Customer Service

Mid Level

Full Time

Vacancy: 1

Kirtipur|

Experience: Not Required|

Not Disclosed

Job Description

Roles and responsibilities of this job

Job Role: Our Business Manager will manage all day-to-day activities of the ecommerce channel as well as develop and execute strategies that will allow for significant ecommerce revenue growth and provide long term sustainable vision to the company.

Essential duties of the Business Manager:

Responsible for all eCommerce fulfillment for Mukundo.com, improving the productivity, efficiency, and accuracy of fulfillment and ensuring promised delivery windows
Lead eCommerce team and ensure service expectations are met. Monitor closely with the inventory management team to resolve any stock discrepancies for orders, anticipate work flows and alert the eCommerce team of any issues impacting fulfillment, service and delivery
Create and execute a vision and plan to deliver an exceptional user experience measured by financial results and key website metrics
Oversee Ecommerce team – 4 direct reports
Provide weekly detailed updates to executive management team
Strong functional understanding of the operational aspects of e-commerce end to end flow
Manage objectives, deadlines, and scheduling for multiple simultaneous efforts within the e-Commerce function, keeping the team up to date with progress and decisions
Maintain brand image by attentively monitoring our social channels
Oversee promotion updates, new products and launches by posting and removing them as appropriate, coordinate price changes and updates
Responsible for building and leading a high-performing e-Commerce site while maintaining strong cross-functional relationships where needed
Directly responsible for strategic and day to day execution of all online business aspects including e-Commerce sales, budget, promotions, and customer experience
Meet financial objectives through annual budget preparation, forecasting, analyzing variances, and initiating corrective action
Develop appropriate promotional and inventive and effective marketing campaigns and strategies to drive the key metrics of the business, which includes traffic, conversion, sales and earnings, among other metrics, actively & emotionally engage the consumer while increasing fan following and engagement
Collaborate with technical teams to achieve desired website functionality and user experience
Provide leadership in the execution of strategic plans proven experience working collaboratively across many functions and levels within an organization
Ability to travel upto 20% when needed

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Not Required

Other Specification

Minimum Years’ Experience Required: 5-8 years in a similar role and work environment
Maintains professionalism in leadership role
Adaptability quickly to change and growth
Maintains a professional and collaborative work environment with others
Requires problem-solving skills through gathering information and feedback from management and team members.
Possesses exceptional organizational skills
Executes exceptional communication skills
Exhibits exceptional writing skills
Works independently and within a collaborative Team Environment
Maintains Exceptional Interpersonal skills
Critical thinking and strategic planning needed to execute Principal Duties of position
Complies with company policies and procedure

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: Mar 10, 2021

About the organization

Mukundo.COM

E-Commerce/ E-Business

Kirtipur, Kathmandu

Mukundo.COM is an e-commerce business line under MBSYS Group Nepal Pvt. Ltd. which operates in Nepal to provide the best online shopping experience to the consumers in Nepali market and abroad. It emphasizes on local products along with ensuring the availability of high-quality and genuine brands/products from around the world and focusing on the needs of consumers ensuring that these products are at their fingertips. The most important elements of our business are our customers and our team.

We thrive on helping our customers and each other in a fast-paced, challenging, and fun environment. This is a place for people to work better, together. Our job is to help customers, solve problems, and be a part of an awesome team.