Job Summary: The Duty Officer is responsible for hands-on floor management of the Facility with supervision of CSA and logistic
Job Title: Duty Officer
Employment Type: Full-time
Location: Butwal
Reports To: Facility Manager
Salary: Negotiable
Tenure: 2 years (renewable)

Aptitude / Interests:

• Is proactive and energetic
• Modern and inclusive work culture
• Tech Savvy

Professional Pre-requisites:

• 2 years of work experience in the Hospitality / Service industry at a junior level
• Able to manage staff and shifts
• Basic technical knowledge about machinery and equipment
• Documentation skills to maintain institutional knowledge

Major Areas of Responsibility:

• Ensures proper functioning and monitors the condition and servicing of machinery and equipment.
• Ensures proper condition of theater assets like seats, 3D glasses, RO water, projection sound and visual,
• food display machines, and items for a better customer experience.
• Plans and manages meetings of internal staff, housekeeping, and security.
• Prepares duty roaster of staff and manages them in rush hours.
• Directs staff for cleaning and maintenance to ensure hygiene and safety.
• Assists in preparing monthly and daily sales reports to compare with data from ticketing software.
• Assists in training the internal and outsourced staff to ensure quality customer service.
• Monitors the smooth operation of entire services provided to the guests to enhance the movie-going experience and respond appropriately to crises.

Preferences:

• Bachelor’s Degree in Hotel Management
• Male candidate

Note: The candidate should be willing to work on Saturdays and Public Holidays.