Nepal’s most preferred Air Treatment Company Our Mission is to recognize the dynamic customer needs and render tailor-made solutions for all types of air treatment requirements. We aim at continuously adapting to the new technology to effectively enhance customer satisfaction. Through product leadership, we want to create a difference in the lives of our customers and grow responsibly. we are working on two brands Midea and Mitsubishi.

Customer Relation & Front Desk Executive

Views: 1146 | This job is expired 1 year, 8 months ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service > Customer relationship
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Aug. 25, 2022 23:55 (1 year, 8 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 1 year
Professional Skill Required	:	Management Marketing Administration Interpersonal Skills

Other Specification

Bachelor Degree with minimum 1 year of experience in related field
Call Center experience is strongly preferred
Must have good problem-solving skills
Able to promptly action on Issues
Great attitude and good communication skills
Good in Nepali and English verbal/written communication
Should be able to manage data on MS Excel Sheets

Job Description

Manage the Leads generated by Digital Media
Manage inbound and outbound calls in a timely manner
Maintaining database of existing clients, dealers and potential clients
Responding to customer support inquiries as quickly and accurately as possible
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Assist Digital customers with any questions or issues that arise via phone and email
Replies to the social media posts and messages on Facebook and Instagram

Note : Females candidates are highly encouraged to apply.

This job has expired.

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