This is a full-time on-site role for a Digital Marketing and Customer Care Executive. The Digital Marketing and Customer Care Executive will be responsible for the day-to-day management of multiple digital marketing channels, including social media management, website management, email marketing, and content creation. The role also involves providing customer support to our clients and ensuring customer satisfaction through excellent communication and sales skills.

• Customer support, customer satisfaction, and customer service skills.
• Strong communication and interpersonal skills.
• Sales skills and the ability to handle customer objections.
• Bachelor's degree in IT, Marketing, Communications, Business Administration, or other related fields.
• Experience in digital marketing, customer service, or customer care.
• Excellent organizational skills and attention to detail.
• Knowledge of web analytics and social media platforms.
• Proficiency in Microsoft Office Suite and CRM software.
• Experience with graphic design and video editing software is a plus.