As a customer service representative, you will be handling calls from customers who need assistance in operating the company’s products. You will be trained in the company products and how to handle specific inquiries. The job will entail:

• Handling customer queries and providing prompt solutions
  
• Communicating updates with colleagues and supervisors
  
• Providing clear information about the company product to customers over the phone
  
• Maintaining updated customer database records in the organization's software applications