We’re building a strong team of amazing individuals. Individuals who want to find a purpose in their work. We have a common interest in technology and good design, exploring our passion in finding solutions to hard problems.
We work hard and have fun while doing it. And then we go home. That balance is important: It enables us to do the best work of our lives.
As a result, we are creating a place where as individuals, we are breaking our boundaries and expanding our horizons. All the while working alongside people we respect and admire.
Work with us.
Views: 1251 | This job was expired 2 months, 3 weeks ago
No.of Vacancies: 02
Job Location: Kathmandu, Nepal
Customer experience is critical to our success. Our customers and their distribution partners rely on us for their day-to-day operations, and we want to provide the best service possible. Our Customer Experience Operations team's priority is to make our customers successful and ensure that their experience using our products is a pleasant and productive one.
We believe this is a demanding role that requires a broad skill set to be successful. Not only will you be directly responsible for keeping our customers happy, productive, and have the best experience possible, you will also spend time working with the product development and engineering teams to develop and test new features and capabilities.
As a Customer Success Executive, you’ll be the point-person for helping our customers use our products more effectively. Training and responding to user needs is a big part of your responsibility. Within Evolve, you’ll also serve as the advocate for customers you engage with and help guide our product development efforts.
In addition to your customer-facing responsibilities, you’ll also need to wear the hat of a UX researcher or product manager for internal product discussions, translating customer usage and feedback into actionable insights and ideas.
This position reports to an Operations Manager.
Benefits and Perks:
Evolve offers a unique & diverse work environment. Each team member is given the freedom and tools to do their best work. The benefits we offer include:
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