Olizstore Pvt. ltd.

Customer Service Support

Olizstore Pvt. ltd.

Customer Service Support

Olizstore went live in 2007 with the objective of making genuine gadgets and accessories easily available to anyone living in Nepal. Today, we're present across various categories including Apple products, Branded Apple accessories (covers, cables for iPhone, iPad, Mac Book), docking speakers, Headphones, Amplifiers, Media players, Home theater Speakers, Projectors - and many more!!

Customer Service Support

Views: 2499 | This job is expired 3 years, 4 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 12, 2020 23:55 (3 years, 4 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Professional Skill Required : Planning Communication Customer Relationship Management Customer Service
Other Specification
  • Proficient in both written and speaking English
  • Excellent interpersonal communication skills with confident and dynamic personality
  • Ability to stay calm in challenging situations
  • Knowledge of PR and Analyzing information
  • Excellent coordination, planning and guiding skills
  • Commanding English spoken with fast typing skill

Job Description

  • Greeting customers, starting conversations and connecting to their either technical or subject help
  • Responding promptly to customer inquiries and acknowledging and resolving their complaints and problems
  • Ensuring customer satisfaction and providing accurate, valid and complete information
  • Keeping records of interaction and follow communicating procedures, guidelines and policies
  • Maintaining a positive and professional attitude towards customer all the time
  • Communicating and coordinating with colleagues as necessary
  • Responsible for customer support via call, messenger, instagram and email
  • They will also be engaged in the backend part of the website to resolve the sales and payment related issues on the website

This job has expired.

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