Position Sumary:

• The Customer Relation Officer is a great opportunity to be one of the full-time members of our Business Development team and position yourself for excellent opportunities for your career growth and to build upon your experience. The position is responsible for maintaining healthy relationship with clients, deal with their queries and issues, and sell company’s product or bring in business as per their requirements.
  

Duties and Responsibilities:

• Manage client relationship and expectations
  
• Identify and assess client’s needs to achieve satisfaction
  
• Build sustainable relationships of trust through open and interactive communication
  
• Keep records of client interactions, process client accounts and file documents
  
• Understanding client requirement
  
• Prepare project proposal with the help of technical team
  
• Generate sales lead
  
• Develop and implement appropriate prospect and client-wise negotiation strategies
  
• Able to work with development team