IMS Group

Customer Care Officer

IMS Group

Customer Care Officer

IMS Group is the fastest growing business house which has over 12 different companies.IMS is the national distributor of Samsung smartphones in Nepal. It is the first company in Nepal to officially import mobile phones in 1998. The company has grown and diversified over the last twenty-four years, which can be vividly seen from the number of companies the IMS Group banner holds.The company has also acquired a dealership of the international Korean automobile giant Ssangyong for Nepal and is constantly expanding its services. IMS Group seeks application from enthusiastic, highly competent and qualified candidates for following positions.
IMS Group is the fastest growing business house which has over 12 different companies.IMS is the national distributor of Samsung smartphones in Nepal. It is the first company in Nepal to officially import mobile phones in 1998. The company has grown and diversified over the last twenty-four years, which can be vividly seen from the number of companies the IMS Group banner holds.The company …

Customer Care Officer

Views: 2762 | This job is expired 9 years, 8 months ago

Basic Job Information

Job Category : Sales / Public Relations
Job Level : mid
No. of Vacancy/s : [ 5 ]
Offered Salary : None
Apply Before(Deadline) : Aug. 28, 2014 00:00 (9 years, 8 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Other Specification
  • Should have minimum 2 years of experience in related field
  • Must possess mobile product knowledge
  • Strong customer handling skills
  • Should have customer retention & presentation skills
  • Must possess positive attitude
  • Excellent communication and interpersonal skills
  • Ability to work under pressure

Job Description

  • Responsible for handling customers
  • Maintain an accurate and current database
  • Develop and maintain good relationships with customers
  • Responsible for answering customer's enquiries using the standard guidelines properly

This job has expired.

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