Professional Visa and Education Services

Immigration & Education Consultancy

Communication Officer

Views: 1660|Published on: Mar 05, 2025

Marketing / Advertising / Customer Service

Entry Level

Full Time

Vacancy: 3

Thapathali, Central Business Park|

Experience: Less than or equal to 1 year|

NRs. 18,000 - 20,000 Monthly

Job Description

Roles and responsibilities of this job

Receive a large number of inbound calls, manage outbound calls and report to respective officers on time
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternative
Build sustainable relationships and engage customers as an when required
Keep records of all conversations in our CRM database in a comprehensive way
Meet personal/team qualitative and quantitative targets
Deal with all inquiries professionally and courteously, on the telephone or via e-mail
Have to use our CRM system to record every day to day activity

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Less than or equal to 1 year

Other Specification

Bachelor's degree in any field (preferred)
Fluency in written and spoken English
Good Knowledge of Communication tools
Ability to organize, priorities and work under pressure
Excellent communication skills
Sense of responsibility and punctuality
Ability to multitask, set priorities and manage time effectively
Enthusiasm to lead and set an example to other team members
Work experience in the field of communication would be a plus point

Note: Early Morning Shift

Skills Required

Required skills for this job

Communication

Customer Service

Customer Relationship Management

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 18,000 - 20,000 Monthly

Applying Procedure

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Apply Before: Mar 18, 2025

About the organization

Professional Visa and Education Services

Immigration & Education Consultancy

Thapathali, Kathmandu, Nepal

Established in 2015, Professional Visa and Education Services (ProVisa) is an Australian- owned company with a proven track record of providing exceptional migration and education services in Australia and overseas. With over 1,500+ clients assisted successfully,

ProVisa has built a strong reputation through its commitment to excellence and customer satisfaction.

We are now expanding our Nepal office and looking for full-time, energetic, and motivated team members to join us.

Learn more about us: https://www.provisa.com.au/